Execute strategic sales initiatives to drive growth across accounts by leveraging customer relationships, market insights, and tailored solutions to maximize profitability and achieve business objectives in a targeted vertical market.

Lead the design and strategy for user experiences on Grainger.com, focusing on Search and Guidance. Collaborate cross-functionally to create intuitive solutions that enhance product discoverability and customer decision-making throughout their journey.

Lead a team of up to 15 in a dynamic Customer Service Centre, managing operations, driving process improvements, and enhancing team engagement to ensure high-quality service delivery while achieving operational goals.

Collaborate with clients to foster sales growth across an assigned territory by managing a portfolio of accounts, utilizing data-driven strategies and effective communication to meet customer needs and drive profitability.

Take ownership of end-to-end accounting processes, ensuring accurate reporting and financial controls while leveraging AI tools for analysis and process improvement in a hybrid work environment.