Customer Service Manager Jobs in Pleasanton, CA

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Pioneer innovative strategies in account management to enhance customer retention and satisfaction while leading a team of Account Executives to drive growth within a diverse portfolio and improve ope...

Elevate customer success by managing relationships post-implementation, ensuring healthcare organizations maximize platform adoption and drive measurable outcomes through data analysis and collaborati...

Strategize customer success by cultivating deep partnerships with enterprise clients, enhancing adoption and long-term value from AI Agents. Drive onboarding, promote usage, and align customer goals w...

Empower the Credit & Refunds Resolutions team by shaping strategy, leveraging AI, and driving impactful outcomes across support and fraud domains, while aligning diverse stakeholders and fostering a h...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Lead the charge in defining customer success by managing the full lifecycle, from pilot implementation to renewal, while building foundational processes for scalable growth and fostering strong custom...

Grow your career with a dynamic environment as you lead and enhance service operations, driving performance and team effectiveness while ensuring high customer satisfaction and compliance with standar...

Empower client success by managing a portfolio, driving tool adoption, enhancing satisfaction, and fostering growth through strategic recommendations and risk mitigation, ensuring optimal use of socia...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Manage client relations and oversee project teams to ensure client satisfaction and revenue goals. Utilize consultative strategies to identify needs, develop tailored solutions, and deliver exceptiona...

Champion exceptional service by leading a dynamic customer service team, setting performance standards, and implementing processes. Collaborate cross-functionally to enhance operational efficiency and...

Drive the technical success of enterprise accounts, enhancing AI security and governance through strategic oversight, proactive engagement, and cross-functional collaboration, ensuring measurable valu...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Transform the sales landscape by leading a high-performing team to build strong client relations, drive multi-million dollar revenue, and mentor peers to elevate overall sales strategy and execution i...

Innovate your career as a Service Delivery Manager, leading complex managed services engagements. Drive program governance, manage client stakeholders, and deliver outcomes in a dynamic, enterprise en...

Transform workplace experiences by ensuring exceptional service and support. Lead daily office operations, foster collaboration, and enhance employee satisfaction through proactive management of ameni...

Lead and optimize frontline operations to deliver exceptional service quality. Build and engage a high-performing team focused on member experience while analyzing metrics to foster continuous improve...

Help us drive customer success by owning the adoption lifecycle for Cisco software solutions, partnering with clients to maximize usage and realizing value quickly while fostering key relationships fo...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Optimize operations, enhance productivity, and lead continuous improvement initiatives within the Distribution Center to drive excellence and collaboration across teams...

Champion efficiency in operations as you lead a team in a high-volume distribution center. Your strategic oversight ensures safety and quality while meeting productivity goals through effective manage...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Advance customer and team excellence by leading and developing branch managers. Drive operational success, manage risk, and implement strategic improvements across multiple branches in a dynamic banki...