Customer Service Manager Jobs in Norfolk, VA

Manage and enhance the commission structure, ensuring efficient calculation and administration while collaborating across teams. You will establish scalable processes and mentor staff, aiming for cont...

Drive strategic customer relationships to enhance revenue growth and retention. Develop account plans and targeted solutions that ensure customer satisfaction while identifying new business opportunit...

Champion efficiency in the revenue cycle as you lead a dedicated billing team. Drive performance improvements, oversee compliance, and identify revenue opportunities while cultivating a culture of exc...

Manage cross-functional operations and support project success in Professional Services. Ensure seamless customer transitions, coordinate tools & data quality, and maintain documentation for efficient...

Drive strategic customer success by fostering deep relationships and ensuring long-term value for key accounts. As a trusted advisor, you'll leverage data storytelling and domain expertise to enhance...

Transform client data collection through robust project management, ensuring seamless execution, timely delivery, and enhanced client communication. Elevate project success in dynamic environments, dr...

Accelerate progress at the forefront of Professional Services by leading a team dedicated to delivering enterprise CCaaS solutions. Drive quality, standardize methodologies, and engage cross-functiona...

Engage and execute impactful field marketing strategies to elevate company presence at key events and drive sales engagement. Collaborate closely with sales to capture actionable insights and build a...

Pioneer strategic program management by mentoring teams, overseeing project execution, and driving excellence in client relations. Ensure operational efficiency while managing complex programs within...

Transform customer health outcomes by leading complex, multi-site implementations for strategic partnerships. Foster trusted relationships and drive adoption, ensuring measurable success throughout th...

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

Lead the charge in driving profitable sales growth across multiple stores, fostering a high-performing management team, and ensuring exceptional customer experiences while achieving district financial...

Unlock potential by overseeing innovative foodservice design projects, managing talented designers, and collaborating across teams. Drive quality and efficiency in dynamic environments while ensuring...

Lead high-impact customer engagements through strategic influence and execution. Manage pre-sales, implementation, and adoption while guiding complex decision-making. Elevate solution success across f...

Lead customer engagement initiatives by defining services scope, building relationships, and driving business development. Collaborate with C-level executives to showcase value and meet customer needs...

Elevate your career by leading cross-functional teams to drive successful product launches. This role emphasizes collaboration, strategic planning, and operational readiness to enhance product offerin...

Strategize and lead global GSI partnerships to drive growth, enhance market presence, and leverage collaborative efforts across sales and services. Influence executive relationships and develop high-p...

Own the growth and success of client accounts within a fast-paced healthcare SaaS team. Drive customer onboarding, adoption, and renewals by building strong stakeholder relationships and leveraging AI...

Manage execution of sales strategies at headquarters, collaborating on defined tasks within a brand or channel. Grow relationships with customers while learning and contributing to team success under...

Drive product strategy and vision for SaaS identity security solutions, focusing on endpoint privilege management. Collaborate with cross-functional teams to deliver customer-centric features that enh...

Drive the strategy and execution of internal admin product solutions, enabling scalable governance and configuration for a comprehensive commerce platform that supports client needs across various mar...

Drive the end-to-end go-to-market strategy for Workforce Engagement Management, influencing product decisions and executing campaigns to enhance market positioning, adoption, and revenue growth in B2B...

Pioneer innovative solutions as a trusted advisor in Enterprise Asset Management. Engage with clients to enhance operational performance and ROI through Predictive Analytics while collaborating with c...

Shape the future of service operations by leading a cutting-edge IT service desk, driving performance and innovation to enhance customer satisfaction and streamline support in a fast-paced federal env...

Shape the future of our marketing strategy by developing high-impact campaigns and managing agencies. Collaborate closely with leadership and sales teams to boost growth and enhance brand visibility i...