Customer Service Manager Jobs in Newton, MA

Oversee critical project phases to ensure client objectives are met on time and within budget. Serve as the primary liaison with stakeholders, managing resources effectively while leveraging advanced...

Oversee quality management systems and lead a team to ensure product excellence, enhance process efficiency, and compliance across sectors like IoT, medical, and aerospace while cultivating customer t...

Manage and enhance the commission structure, ensuring efficient calculation and administration while collaborating across teams. You will establish scalable processes and mentor staff, aiming for cont...

Drive strategic customer relationships to enhance revenue growth and retention. Develop account plans and targeted solutions that ensure customer satisfaction while identifying new business opportunit...

Champion efficiency in the revenue cycle as you lead a dedicated billing team. Drive performance improvements, oversee compliance, and identify revenue opportunities while cultivating a culture of exc...

Shape the future of product delivery excellence by leading strategic initiatives, engaging with executive leadership, and mentoring talent across the organization. Drive AI product strategy and ensure...

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

Manage cross-functional operations and support project success in Professional Services. Ensure seamless customer transitions, coordinate tools & data quality, and maintain documentation for efficient...

Drive strategic customer success by fostering deep relationships and ensuring long-term value for key accounts. As a trusted advisor, you'll leverage data storytelling and domain expertise to enhance...

Manage networking services for events, leading a team to ensure best-in-class customer service while coordinating technical needs and troubleshooting client inquiries. Drive success in installation, m...

Lead the charge in delivering exceptional client service operations, enhancing global support, and improving client experience. Oversee a high-performing team while partnering across functions to driv...

Drive excellence in support processes by championing ITIL practices and AI integration. Own the roadmap, implement controls in ServiceNow, and enhance operational efficiency through collaboration and...

Lead high-performing retail and culinary teams to enhance customer experiences, drive business success, and exceed performance goals while ensuring operational excellence and adherence to brand standa...

Transform client data collection through robust project management, ensuring seamless execution, timely delivery, and enhanced client communication. Elevate project success in dynamic environments, dr...

Join us to lead proactive safety initiatives across multiple construction sites. As a safety expert, you’ll enhance workplace culture, mitigate hazards, and engage with teams to ensure safety practice...

Accelerate progress at the forefront of Professional Services by leading a team dedicated to delivering enterprise CCaaS solutions. Drive quality, standardize methodologies, and engage cross-functiona...

Engage and execute impactful field marketing strategies to elevate company presence at key events and drive sales engagement. Collaborate closely with sales to capture actionable insights and build a...

Champion execution excellence through strategic leadership of multi-site teams, optimizing relationships and resources to drive sales performance and achieve company goals in a dynamic retail environm...

Elevate project success by leading cost management processes, building strong client relationships, and fostering team collaboration. Take charge of your career in a dynamic environment where your exp...

Transform retail operations by leading teams to maximize sales, optimize talent, and enhance customer experience. Drive financial performance while fostering a collaborative and results-oriented store...

Elevate operational excellence by leading teams to maximize store performance, drive sales, and deliver a superior customer experience while fostering a culture of high performance and accountability...

Take ownership of exceptional client service delivery across Americas by leading teams, driving operational excellence, and enhancing the client experience through strategic initiatives and collaborat...

Pioneer strategic program management by mentoring teams, overseeing project execution, and driving excellence in client relations. Ensure operational efficiency while managing complex programs within...

Transform customer health outcomes by leading complex, multi-site implementations for strategic partnerships. Foster trusted relationships and drive adoption, ensuring measurable success throughout th...

Unlock your potential by joining a dynamic team that fosters strong relationships and empowers you to take charge of your career. Play a key role in managing project costs, enhancing communication, an...