Customer Service Manager Jobs in Newport News, VA

Lead the charge in fostering long-term customer relationships, driving adoption and retention, and ensuring clients maximize value from our leadership development solutions through proactive engagemen...

The Strategic Accounts Senior Customer Success Manager at Motive will serve as the primary contact for the company's largest customers, ensuring their successful implementation and ongoing satisfactio...

Shape strategic client partnerships as you manage accounts, drive solutions, and collaborate across teams to enhance client success and revenue growth while utilizing cutting-edge analytics and insigh...

Shape the future of sales operations by collaborating with senior leaders to optimize processes, streamline workflows, and enhance efficiency for Enterprise Account Executives, driving impactful chang...

Reimagine the customer journey by leading a dynamic team to enhance CX measurement and insights, driving strategic improvements and user satisfaction across multiple touchpoints within a collaborative...

Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...

Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...

Transform customer experiences by leading innovative marketing strategies that engage, retain, and grow accounts. Oversee a talented team while collaborating cross-functionally to drive loyalty and su...

Lead a dynamic Managed Services Engineering Team to enhance customer satisfaction, optimize operations, and drive continuous service improvement while fostering strong relationships with clients and p...

Elevate client success by managing relationships, driving product adoption, and providing technical guidance for mid-market accounts, ensuring they realize the full value of our cloud security solutio...

Join a team that's committed to operational excellence in a 24/7 Managed Services environment. Your leadership will drive service performance, governance, and continuous improvement, ensuring optimal...

Deliver operational excellence in Home Lending Servicing by defining strategies, overseeing partnerships, and enhancing borrower experiences through compliance and innovative solutions. Lead teams to...

Lead the charge in ensuring customer success for a diverse portfolio of 200+ CPG brands, utilizing advanced tools to enhance engagement, monitor key metrics, and drive scalable processes essential for...

Optimize IT service performance management processes, enhance service quality, and ensure adherence to SLAs. Collaborate across teams to identify improvements, maintain service integrity, and drive op...

Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...

Champion operational excellence by analyzing financial and performance metrics. Collaborate with cross-functional teams to enhance service offerings, support strategic decision-making, and drive profi...

Empower client relationships, drive revenue growth, and enhance satisfaction while collaborating closely with teams to deliver exceptional service and execute strategic account plans effectively...

Accelerate progress at our client-focused sales team, driving account retention and revenue growth through strategic relationship management and sales expertise. Collaborate with executive teams to en...

Optimize the sales process by leveraging specialized expertise to enhance team efficiency, manage data, prepare comprehensive reports, and strengthen client relationships, enabling focused revenue gen...

Join a dynamic team as you lead and innovate high-performance programs, driving client success through strategic planning and personnel management while achieving targeted business outcomes and delive...

Lead the charge in managing software developers while overseeing the design, implementation, and performance of innovative software applications that support critical platform initiatives and optimize...

Drive transformation in Provider Experience by leading complex initiatives, ensuring timely delivery, and optimizing processes across diverse business lines. Collaborate with stakeholders to enhance p...

Manage external communications initiatives to elevate brand visibility, drive strategic marketing plans, and foster key relationships across media and stakeholders to strengthen market positioning and...

Tackle complex client needs by strategically managing relationships, improving services, and advocating for client success. Collaborate cross-functionally to ensure operational excellence and drive re...

Champion a dynamic Customer Success team to drive retention and expansion across high-value accounts. Utilize strategic planning, operational rigor, and mentorship to ensure optimal customer satisfact...