Customer Service Manager Jobs in Lansing, MI

Drive success by leveraging strong client relationships and sales acumen to expand our sample management services in pharma and academic markets, ensuring exceptional customer service and achieving sa...

Join a dynamic team as you drive process improvements and ensure high-quality client service delivery in a fast-paced environment, collaborating across internal teams to optimize benefit administratio...

Lead our digital growth initiatives by innovating and optimizing AI automation, multi-channel marketing strategies, and conversion processes to enhance client engagement and revenue generation across...

Engage mid-market public safety customers by championing implementation, usage, and expansion initiatives. Collaborate with technical teams to align customer needs with innovative solutions, improving...

Accelerate progress at driving commercial growth initiatives across multiple business segments, fostering collaboration among sales, marketing, and operations to enhance execution and market positioni...

Lead the charge in enhancing customer success by managing a high-performing team dedicated to enterprise dental clients, driving retention, operational excellence, and strong relationships for strateg...

Lead workforce planning and operations for a 24/7 multi-channel contact center, ensuring effective staffing and service levels while optimizing systems in a dynamic remote environment. Foster collabor...

Lead the development and execution of a robust knowledge management program, enhancing customer support quality and effectiveness through strategic content governance and self-service capabilities. Dr...

Lead a team dedicated to overseeing effective payroll tax operations across multiple states, ensuring compliance and accuracy while managing high-volume employer accounts and fostering continuous impr...

Drive operational efficiency at the intersection of finance and compliance. Collaborate with diverse teams to manage financial reporting, internal controls, and audits while optimizing processes to su...

Transform client relationships as you oversee account management, ensuring exceptional service delivery and retention while leading a dedicated team in a dynamic environment focused on growth and oper...

Empower enterprise clients through strategic account management, driving renewals, upsells, and measurable value. Champion customer success by fostering executive relationships, ensuring alignment, an...

Join us to engage with clients on procurement improvements, manage project workstreams, drive strategic sourcing, and lead teams to optimize supply chain effectiveness. Your expertise in consulting an...

Join a team that's driving a robust data privacy program across the US. You'll ensure compliance, champion privacy awareness, and manage risks in a dynamic regulatory landscape, collaborating with var...

Elevate customer success by managing 10-20 key enterprise retail accounts. Build trusted relationships and drive business value through strategic planning, data analysis, and innovative solutions whil...

Lead and optimize accounting operations for insurance transactions, ensuring compliance with regulations while managing a team. Collaborate cross-functionally for accurate reporting and drive digital...

Elevate your career by managing accounts, ensuring retention, and leading a dedicated team. Utilize your expertise to resolve complex issues while delivering exceptional customer service in a collabor...

Pioneer client success by managing strategic partnerships and driving platform adoption. Collaborate across teams to enhance account health and revenue, ensuring a high-touch experience for Mid Market...

Drive revenue growth and market differentiation through strategic development, pricing leadership, and cross-functional collaboration in the calibration services sector. Influence profit margins and e...

Transform infrastructure engineering by delivering strategic solutions that align technology with business goals. Lead cross-functional teams and drive operational excellence in a hybrid environment t...

Accelerate progress at the forefront of business banking by driving the integration of advanced payment processing and treasury management capabilities within a leading digital banking environment, co...

Deliver impactful digital analytics solutions by managing and enhancing measurement frameworks across various channels. Collaborate with cross-functional teams to ensure accurate data, actionable insi...

Transform client success and elevate service delivery for Oracle Cloud clients by building strategic relationships, driving measurable outcomes, and enhancing value across your portfolio while collabo...

Drive impactful data products that transform complex financial transaction data into actionable insights for consumers and businesses, enhancing digital banking solutions and ensuring data quality whi...

Elevate client success by managing contract renewals and negotiations. Collaborate with internal teams to retain customers, grow revenue, and ensure alignment with client objectives while achieving in...