Customer Service Manager Jobs in Lansing, MI

Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...

Champion customer success by building strong relationships with enterprise clients. Drive engagement, adoption, and growth initiatives while collaborating with cross-functional teams to advocate for o...

Build best-in-class customer success operations by strategically leading initiatives, enhancing systems, and driving data-driven insights to ensure an exceptional customer experience and organizationa...

Transform the healthcare payment integrity landscape by leading product strategy and analytics for fraud detection solutions, ensuring impactful delivery and cross-team collaboration within a fast-pac...

Collaborate with teams to deliver exceptional marketing strategies for clients. Leverage your client management skills to ensure high-quality deliverables, fostering strong relationships and operation...

Reimagine service efficiency at the forefront of end-user support. Lead a dynamic team to enhance service desk operations, optimize workflows, and drive customer satisfaction through strategic innovat...

Empower strategic growth by partnering with sales leaders to shape AMER Enterprise and MSP operations during expansion. Drive planning, performance, and optimization, ensuring effective frameworks for...

Shape the future of security compliance by leading a global team of experts, ensuring timely, high-quality responses to client questionnaires in a fast-paced, remote-first environment while enhancing...

Transform quality management by leading NDT program development and ensuring compliance across multiple service lines. Collaborate with diverse teams to implement best practices and drive continuous i...

Manage and oversee global employee benefits programs, ensuring compliance and excellence in service delivery across multiple markets while collaborating with cross-functional teams to optimize the emp...

Join a team that's passionate about customer success and driving value. As a key partner, you will build relationships, guide priorities, and ensure the adoption of innovative solutions in the life sc...

Join a team that's pivotal in ensuring accurate client payment policies. You'll manage medical policy integrity while conducting research and analysis, collaborating with internal teams, and providing...

Explore a pivotal role in customer success, driving post-sale outcomes and executive partnerships. Lead cross-functional teams to achieve measurable value, ensuring strategic alignment and operational...

Drive quality assurance for new product introductions in pharmaceuticals. Leverage leadership skills, manage cross-functional teams, and ensure regulatory compliance to deliver high-quality products e...

Lead the charge in executing end-to-end customer implementations, optimizing workflows, and driving multi-account delivery in a fast-paced healthcare tech environment. Collaborate with cross-functiona...

Build your expertise to transform training and content delivery for automotive shop owners. Own the strategy for innovative learning programs and digital environments, while collaborating effectively...

Drive innovation in content products by leading a portfolio that spans from incubation to optimization. Collaborate with cross-functional teams to grow and sustain impactful user experiences while lev...

Shape the future of client relationships by delivering outstanding service and support to agency partners across the country while managing multiple accounts remotely and driving company growth initia...

Execute compliance initiatives to ensure adherence to securities laws and regulations across regulated entities. Support the testing and development of policies while collaborating with teams to facil...

Reimagine service management processes in a dynamic role that drives growth. Collaborate with teams to connect customer needs with innovative solutions and enhance operational efficiencies for lasting...

Lead and empower a team of regulatory compliance experts in supporting a ground-breaking healthcare platform, ensuring regulatory alignment and operational excellence within a complex, evolving enviro...

Reimagine business growth by leading product sales across multiple sectors. This role requires strategic collaboration with partners, fostering relationships, and delivering exceptional customer suppo...

Manage and optimize mid-market customer relationships to drive retention and success, leveraging AI solutions and strategic insights to enhance client outcomes and advocate for customer needs internal...

Develop client relationships while managing accounts and ensuring retention. Coordinate customer service activities and resolve complex issues, driving efficiency and delivering exceptional service in...

Lead the charge in enhancing project management success through expert guidance, team development, and strategic execution aimed at delivering high-quality service outcomes and driving process improve...