Customer Service Manager Jobs in Lansing, IL

Drive operational excellence by leading customer service teams, enhancing processes, and fostering strong relationships for improved service quality and customer satisfaction in a dynamic manufacturin...

Take ownership of leading the HVAC service department, ensuring customer satisfaction while managing technical staff, budgets, and operational efficiency. Enhance team performance and foster a culture...

Manage financial and operational aspects of field service projects, ensuring cost classification and customer billing while fostering high satisfaction levels. Interface with Finance and Operations to...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Drive customer service transformation by evaluating solutions, leading teams to optimize operations, and delivering strategic insights while collaborating closely with clients and stakeholders in a fa...

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

Lead the charge in enhancing customer success through strategic guidance, relationship building, and talent development, driving growth, retention, and effective use of technology across key accounts...

Join a team that drives operational excellence and service quality in a fast-paced environment. Lead daily service center operations, optimize performance, and cultivate a high-performing workforce de...

Transform the customer care experience by managing complex claims, overseeing project management from inception to completion, and ensuring quality and timely repairs in compliance with standards that...

Lead the charge in managing a global B2B technical support team, ensuring top-tier service delivery and operational excellence while enhancing customer experiences across diverse teams and functions...

Engage with clients to manage relationships and optimize media campaigns. Oversee project execution, lead teams, and provide insights on strategy and performance. Collaborate internally for innovative...

Lead the charge in building a high-performing sales team while driving pipeline discipline and achieving retention and revenue targets. Oversee multiple sales roles in the commercial HVAC sector, insp...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Deliver exceptional customer care by managing complex claims and overseeing project execution from start to finish. Foster strong relationships with homeowners and ensure quality repairs are completed...

Play a key role in optimizing customer service operations across outsourced sites. Ensure top-notch performance and alignment with company standards while driving collaboration and enhancements for an...

Lead engineering initiatives to optimize customer CRM and contact center platforms. Collaborate cross-functionally to ensure scalability, reliability, and alignment with business priorities while enha...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Shape the future of consumer finance by leading a dynamic team. Drive branch success, enhance customer experiences, and ensure compliance across the district while fostering growth and delivering on p...

Oversee multiple field service projects, ensuring schedules and budgets are met. Collaborate with team members to coordinate work, manage customer relations, and uphold safety and quality standards fo...

Join a team that's leading global IT service operations, ensuring 24x7 support across diverse regions. Drive quality, governance, and improvements in service desk processes while managing vendor perfo...

Lead the charge in automotive excellence by managing service operations, mentoring a dedicated team, and optimizing customer satisfaction while driving departmental success and profitability in a fast...

Lead and optimize field service operations, ensuring top-notch installation, customer support, and troubleshooting of electro-pneumatic equipment, while fostering team development and customer satisfa...

Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...

Optimize multi-unit retail operations by enforcing standards, enhancing performance, and driving financial success. Collaborate with teams to improve processes and lead staff engagement while ensuring...

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...