Customer Service Manager Jobs in Hopkinton, MA

Unlock your potential as you manage key customer and associate technology platforms, collaborating across teams to enhance experiences and drive business value through strategic governance and innovat...

Take ownership of performance marketing analytics and strategy, leading a team to drive data-informed decisions for marketing effectiveness across channels, collaborating cross-functionally while dire...

Join a team that's redefining customer experience by building a rigorous QA program that will measure, improve, and elevate support interactions across human and AI channels to drive product enhanceme...

Engage in operational excellence as a Customer Operations Manager, strengthening order management processes while driving continuous improvement across cross-functional teams to ensure exceptional cus...

Lead the charge in enhancing customer success by managing a high-performing team, driving adoption, retention, and strategic execution while influencing cross-functional initiatives for impactful cust...

Drive project success by leading cross-functional teams in delivering complex client initiatives. Utilize PMI methodologies to oversee project lifecycles, ensure stakeholder alignment, and facilitate...

Unlock potential by leading comprehensive go-to-market strategies for Consumer Services, ensuring market relevance, demand creation, and sales acceleration through collaboration across diverse teams a...

Inspire supply chain excellence by leading transformative initiatives. Collaborate with clients to optimize operations, manage logistics, and deliver strategic business solutions that drive growth and...

Lead the charge in enhancing customer satisfaction and team performance in a dynamic retail environment by developing talent, ensuring compliance, and driving sales growth through community engagement...

Transform client relationships and optimize service delivery while leading a dynamic team. Drive strategic initiatives in alternative investments, ensuring compliance and satisfaction across diverse f...

Lead the enhancement of client relationships, ensuring superior service delivery and compliance in financial services. Utilize expertise in alternative investments to support clients, foster team coll...

Lead the charge in corporate accounting operations, ensuring timely GAAP-compliant month-end closes and accurate financial reporting while collaborating cross-functionally to enhance financial process...

Optimize client relationships and engagement as you drive satisfaction and retention through strategic insights, reporting, and cross-functional collaboration, influencing client growth in a dynamic...

Lead the charge in driving cloud consulting projects with a diverse team. Manage budgets, plans, and client relationships to deliver innovative solutions for transformation and optimization through be...

Lead the charge in cloud consulting projects, ensuring seamless transformation, migration, and optimization in a dynamic remote environment. Collaborate with diverse teams to drive efficiency and deli...

Empower customer success through proactive relationship management, strategic insights, and tailored solutions to maximize satisfaction and drive growth, ultimately transforming customer experiences a...

Transform your career by leading the SAP Order to Cash processes across North America. Collaborate with business stakeholders to ensure seamless integration while driving operational excellence and pr...

Manage delivery of managed services for a client portfolio, ensuring operational excellence, fostering team collaboration, and driving client satisfaction through effective service delivery and relati...

Advance growth by managing high-value B2B tech accounts, driving upsells, and breaking into new business areas within a global portfolio to achieve revenue targets and enhance customer relationships...

Grow your influence by driving sales performance enhancements through strategic training and collaboration in retail environments. Lead field training efforts, identify growth opportunities, and empow...

Champion complex account strategies, driving multi-dimensional revenue growth while influencing senior stakeholders and mentoring team members across diverse, high-value client relationships in a dyna...

Join a team that's shaping operational strategies by leading customer support initiatives, driving performance excellence, and developing high-performing teams to enhance experiences across diverse cu...

Lead and inspire a dynamic Claims Unit, managing multiple teams to enhance performance, ensure compliance, and drive continuous improvement. Partner with management to develop talent and deliver excep...

Discover exciting opportunities as you lead global product planning initiatives, developing strategic roadmaps and fostering stakeholder collaboration to enhance product offerings and market presence...

Join a team that's dedicated to excellence in financial reporting, compliance, and process optimization. As a leader, you'll oversee accounting operations, provide technical support, and enhance team...