Customer Service Manager Jobs in Hopkinton, MA

Lead the expansion of existing accounts in the Western U.S. by employing a consultative sales approach to increase product adoption and enhance customer relationships, with significant travel required...

Empower and guide a high-performing team of Customer Success Managers to drive retention outcomes, enhance client relationships, and ensure proactive engagement while collaborating cross-functionally...

Empower exceptional guest experiences by driving strategic growth in the luxury travel market. Leverage your sales expertise to foster relationships and deliver results through innovative planning and...

Drive operational excellence as you enhance product development and manufacturing efficiency. You will lead teams to implement lean principles, leverage technology, and achieve strategic goals while c...

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Lead the charge in building relationships and winning business in the emerging Power Stability market, covering business development to deal closure with utilities and partners, driving sustainable en...

Shape the future of brand reputation by leading strategic media relations, managing press interactions, and executing communications initiatives. Collaborate across departments to enhance visibility a...

Empower a customer-centric culture by leading a dynamic call center team, ensuring efficiency, compliance, and excellence in service delivery while driving performance metrics and continuous improveme...

Create and implement strategies to enhance vendor relations and operations, ensuring compliance and high service quality. Monitor performance metrics, recruit new vendors, and drive successful engagem...

Pioneer customer-centric marketing strategies that connect market needs with innovative product development. Collaborate across teams to drive go-to-market initiatives and establish a compelling brand...

Lead the call monitoring program to enhance customer interactions and quality assurance. Collaborate with teams to provide actionable insights, ensure compliance, and drive continuous improvement in a...

Elevate your career by leading operations for a dynamic Customer Order team. Drive strategic initiatives, foster collaboration, and enhance workflows to improve efficiency while ensuring exceptional p...

Elevate your career by overseeing and coordinating maintenance activities for field equipment. Utilize your technical expertise to manage installations, troubleshooting, and team performance while ens...

Inspire innovation in digital product management for public sector healthcare. Collaborate with cross-functional teams to enhance systems supporting quality reporting, while driving user-centered solu...

Shape the future of comprehensive project management by leading a skilled team, driving performance metrics, and ensuring exceptional service in high-net-worth claims through effective training and op...

Drive the enhancement of SOX compliance while leading internal audits and fostering collaboration with cross-functional teams to improve controls and operational effectiveness in a dynamic corporate s...

Manage delivery excellence for outsourced benefits administration, driving client outcomes and service quality. Collaborate with leadership to enhance practices while leading cross-functional teams fo...

Champion accurate financial reporting and compliance by managing the general ledger, leading accounting staff, and coordinating audits. Collaborate on process improvements while ensuring timely month...

Provide expert guidance and proactive support to enhance customer satisfaction and retention, while building strong relationships with key stakeholders to ensure effective use of eClinical software wi...

Champion impactful client solutions as you manage projects and mentor teams, leading client engagements in the pharmaceutical sector to deliver valuable insights and strategic alternatives that meet q...

Lead the charge in driving sales strategy and revenue growth for a luxury conference center. Cultivate client relationships, manage a high-performing team, and ensure exceptional guest experiences thr...

Lead the charge in sales strategy and revenue growth for a premier conference destination, emphasizing high-value corporate meetings and luxury events. Drive market initiatives and foster strong clien...

Unlock potential by providing top-tier support to Fortune 500 customers, managing key accounts, and ensuring seamless communication and service delivery. Collaborate with clients and internal teams to...

Accelerate progress at the forefront of client engagement, driving satisfaction and loyalty through collaborative strategies with top wholesale brokerages while fostering innovative growth and solutio...

Join a dynamic team where you'll enhance marketing operations, drive compliance, and support strategic initiatives. Collaborate with senior leadership to optimize processes and tools, enabling growth...