Customer Service Manager Jobs in Grand Rapids, MI

Join a team that's dedicated to driving retention and strategic growth for enterprise customers. Leverage your expertise in SaaS to enhance customer relationships and lead initiatives that ensure ongo...

Accelerate your career by optimizing sales operations to enhance rep efficiency and drive strategic improvements in a high-impact, cross-functional role focused on Salesforce and sales enablement tool...

Lead digital transformation initiatives to drive customer success and engagement in our Field Service Management and Vendor-Managed Inventory solutions, enhancing overall business outcomes through str...

Discover the potential of a remote Account Manager role, leading a dedicated team and managing client relationships in the aviation sector to drive retention and new business. Drive service excellence...

Innovate by leading global Credit & Collections operations, driving cash performance, and managing customer credit risk. Collaborate with cross-functional teams to enhance processes, ensure compliance...

Explore an opportunity to lead and inspire a dynamic sales team, driving card adoption and developing robust pipelines. Your expertise will help shape our innovative sales environment as we grow and e...

Join a team that's committed to driving customer success through comprehensive management of public agency accounts, ensuring retention and adoption while fostering robust relationships with HR and fi...

Accelerate progress at customer engagement by leading a team of Customer Success Managers, enhancing retention strategies, mitigating churn, and driving long-term growth in a dynamic software environm...

Elevate our marketing impact by leading integrated campaigns that resonate. Collaborate cross-functionally to drive brand awareness and engagement, managing projects from concept to optimization while...

Collaborate with diverse customers to drive adoption and success with GitLab's DevSecOps platform. Transform strategic goals into actionable success plans while guiding customers on technical journeys...

Lead the charge in optimizing and securing Microsoft 365 & Unified Communications platforms. Collaborate with cross-functional teams to deliver innovative solutions that enhance organizational communi...

Manage on-site IT support, leading a high-performing team to ensure exceptional service delivery across multiple locations, maintaining alignment with enterprise standards, and fostering collaboration...

Innovate and contribute to revenue success by leading CCFlex deal execution and cross-functional collaboration. Elevate sales operations, streamline processes, and enhance enablement across diverse te...

Drive advertiser growth by optimizing campaign performance and building strong client relationships. Collaborate with internal teams to enhance product offerings and ensure a seamless advertiser exper...

Drive the vision and strategy for Sales and Service GTM systems, leading cross-functional initiatives and optimizing Salesforce technologies to enhance operational efficiency and modernize legacy syst...

Partner with us to optimize CRM and marketing automation strategies, driving measurable B2B campaigns and enhancing audience engagement through effective data and segmentation practices across Salesfo...

Launch a transformative Revenue Operations function to drive growth, partnering with leadership to design analytics, forecasting, and operational strategies that enhance performance across sales, mark...

Accelerate progress at a leading automotive solutions provider by managing dealer relationships, driving product adoption, and ensuring customer satisfaction through strategic account planning and col...

Shape the future of automotive solutions by managing dealer relationships, driving product adoption, and ensuring customer satisfaction. Collaborate with cross-functional teams to enhance operational...

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

Optimize web experiences by managing site governance and performance while collaborating with marketing teams to drive conversion. Leverage A/B testing, AI tools, and audience segmentation to enhance...

Champion the growth of client relationships by leading a dynamic team of account managers. Drive operational excellence, enhance team development, and ensure high performance across business verticals...

Join a team that supports client success by managing relationships, driving revenue growth, and ensuring product adoption of our MIP platform. Collaborate with partners and internal teams to enhance c...

Pioneer your success as an Account Manager, driving sales in Consumer & Life Sciences. Own your pipeline, build executive relationships, and close high-value automation deals while collaborating with...

Champion efficiency in the revenue cycle as you lead a dedicated billing team. Drive performance improvements, oversee compliance, and identify revenue opportunities while cultivating a culture of exc...