Customer Service Manager Jobs in Grand Rapids, MI

Unlock potential by owning audience strategy for a key industry vertical, driving marketing investment to pipeline outcomes. Collaborate with sales and customer success to optimize campaigns and ensur...

Join a team that's redefining the customer experience in utilities by building a seamless, AI-driven self-service platform. You'll lead initiatives to enhance digital interactions, ensuring a proactiv...

Champion client engagement success by overseeing RWD project delivery, ensuring operational efficiency, and maintaining strategic communication across teams to foster long-term client satisfaction and...

Transform market presence as you design and execute channel sales strategies, enhancing partner effectiveness while driving growth and customer satisfaction. Embrace a hybrid work model with travel op...

Accelerate business growth by leading a remote sales team, motivating them to achieve ambitious quotas while driving pipeline generation and effective processes for sustainable success in a fast-paced...

Deliver exceptional client success by managing key accounts, driving growth, and optimizing campaign execution. Serve as a trusted partner to enhance strategic relationships while leading cross-functi...

Shape the future of employee relations and compliance by leading strategic initiatives, workplace investigations, and policy development—ensuring a fair and effective workplace for all employees while...

Lead the charge in defining and executing a comprehensive product strategy, driving value across product portfolios. Collaborate with key stakeholders to align strategic vision while overseeing perfor...

Drive the evolution of commercial systems, managing Salesforce, HubSpot, and AI integrations to streamline workflows and enhance productivity across teams. Collaborate with cross-functional leadership...

Lead the charge in driving strategic commerce initiatives and growth plans for key client accounts. Transform retail and advertising data into actionable insights while fostering relationships and col...

Unlock potential by fostering strong relationships and driving growth for key accounts. Collaborate across teams to enhance customer experiences and achieve retention goals, ensuring long-term success...

Lead projects with excellence while managing teams to ensure on-time, on-budget delivery, maximizing customer satisfaction through effective communication and strategic execution in a collaborative en...

Accelerate project success by leading teams to deliver high-quality results on time and within budget. Manage all aspects of project execution, ensuring customer satisfaction and adherence to Convergi...

Champion your career by leading the strategy and optimization of marketing automation platforms across teams, ensuring alignment with business goals, while enhancing stakeholder collaboration and oper...

Join a team that's redefining customer engagement in the energy sector. You'll manage key accounts, develop relationships, and drive sales strategies while collaborating with cross-functional teams to...

Champion seamless coordination between external Knowledge Center and internal resolver groups, while tracking escalations to ensure timely resolutions. Analyze complex incidents, reduce future escalat...

Lead strategic guidance and financial consulting for cross-border engagements. Manage risks and relationships while developing high-performing teams in a dynamic environment. Drive impactful communica...

Join a dynamic team to empower strategic sales initiatives within the QSR sector. Drive performance analytics, cross-functional execution, and customer partnership to enhance operational excellence an...

Join a team that's dedicated to shaping the future of identity management by leading security strategies, architecting robust solutions, and optimizing user access processes in a dynamic, tech-driven...

Inspire growth by nurturing relationships and driving revenue for key automotive clients. Collaborate with cross-functional teams to deliver tailored solutions while exceeding performance and retentio...

Advance customer success by cultivating relationships and driving software adoption, ensuring clients maximize ROI through proactive support and insightful guidance throughout their journey, while col...

Drive revenue growth by leading the sales cycle from prospecting to closing deals with CPG brands. Collaborate with teams to enhance strategies and client relationships while achieving quarterly and a...

Engage in impactful community relations, champion stakeholder engagement, and navigate permitting risks to support successful project execution across diverse markets. Drive community trust and enhanc...

Unlock new revenue streams by managing strategic partnerships in the automotive industry. Drive high-value collaboration, enhance partner engagement, and execute sales strategies while working closely...

Join a team that's transforming IT support in a research environment. Lead the IT Service Desk and Workstation Engineering teams, driving proactive service delivery and strategic initiatives to enhanc...