Customer Service Manager Jobs in Gaithersburg, MD

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Grow your career with a leadership role that focuses on enhancing productivity, ensuring quality standards, and developing associates. Drive operational success through effective communication and a c...

Lead impactful enablement initiatives driving sales performance and customer success. Collaborate with teams across functions to develop strategies that enhance customer experiences, using data to inf...

Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...

Transform the customer service center by driving performance, building strong partnerships, and implementing effective operational plans. Lead and develop a skilled team while ensuring exceptional ser...

Champion collaborative project management efforts to drive success in complex IT and engineering initiatives while ensuring alignment with stakeholder goals and enabling timely program execution and p...

Elevate project success by leading vital IT and engineering initiatives for government stakeholders, ensuring timely execution and strategic alignment across a complex portfolio in a dynamic environme...

Lead a dynamic sales team to achieve targets and elevate customer experience. Shape strategies for sales operations, inventory management, and team success while collaborating with leadership to drive...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Champion customer success and user support operations, driving strategy and governance for the War Data Platform. Engage stakeholders, improve service delivery, and enhance user experiences across all...

Lead the charge in customer success and operations within the War Data Platform, enhancing mission outcomes through effective stakeholder engagement, service delivery, and user support strategies acro...

Transform the user support landscape by leading customer success strategies and engaging stakeholders across multiple military commands to enhance the operational effectiveness of the War Data Platfor...

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

Build and drive profitable growth by securing new business opportunities with converter customers across the United States, leveraging strong sales strategies and collaboration with internal teams to...

Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...

Join us in shaping strategic business initiatives for service operations, focusing on telecommunications and retail sectors. Drive sustainability goals, ensure compliance, and enhance customer experie...

Drive project success by leading and managing all phases of project delivery, ensuring stakeholder engagement, quality assurance, and customer satisfaction while handling multiple projects effectively...

Lead managed services operations to enhance enterprise IT and cybersecurity for the Army National Guard. Ensure compliance with SLAs, analyze service performance, and support incident management acros...

The Senior Account Manager, Business Insurance at Marsh McLennan Agency will manage client relationships and provide best-in-class service while driving growth. Responsibilities include coverage analy...

The Senior Account Manager, Business Insurance at Marsh McLennan Agency will manage client relationships and provide best-in-class service while driving growth. Responsibilities include coverage analy...

Develop and execute supplier management strategies for fulfilling marketing objectives. Collaborate with cross-functional teams to ensure operational efficiency, contract compliance, and performance e...

Empower marketing strategies by optimizing supplier relationships and driving performance standards, while collaborating cross-functionally to ensure high-quality service delivery and alignment with b...

Support and enhance U.S. employee benefits programs through strategic management, compliance oversight, and vendor relations. Drive operational excellence while ensuring a competitive, compliant benef...

Unlock potential by leading AI transformation and digital product integration. This global role connects cross-channel experiences and collaborates with cross-functional teams to enhance customer enga...

Build best-in-class customer success operations by strategically leading initiatives, enhancing systems, and driving data-driven insights to ensure an exceptional customer experience and organizationa...