Customer Service Manager Jobs in Framingham, MA

Champion customer success by leading onboarding, engagement, and account health initiatives for new users of our technology platforms. Foster relationships through proactive management and collaborati...

Oversee operational execution and process optimization for Enterprise revenue growth. Lead cross-functional collaboration, enhance forecasting accuracy, and develop scalable sales processes. Drive dat...

Help us drive operational excellence and compliance in title and registration services. Lead teams to ensure high-quality service delivery, manage regulatory relations, and enhance customer experience...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Elevate the services portfolio by driving business development and client engagement in Life Sciences. Lead proposals and scoping while ensuring seamless transition from sales to delivery, maximizing...

Accelerate progress at the forefront of contact center innovation, where you will enhance user interactions through cutting-edge technology solutions. Drive transformation, mentor junior talent, and c...

Transform customer engagement by building relationships and driving growth in the medical sector. Collaborate globally with teams to identify opportunities, exceed expectations, and navigate regulator...

Lead and oversee manufacturer program operations and client relations while collaborating with executive management to enhance service delivery, drive organizational growth, and ensure effective commu...

Manage complex life insurance and annuity initiatives across teams, vendors, and stakeholders. Drive project delivery while ensuring alignment with business goals and compliance. Utilize expertise to...

Help us elevate customer success by driving adoption and engagement across enterprise accounts, transforming operational challenges into strategic solutions, and becoming a trusted advisor throughout...

Empower project success as you oversee construction in Telecommunications, Security, and AV sectors, ensuring effective management from inception to completion with a focus on budget, efficiency, and...

Transform market strategies by leading growth initiatives and enhancing customer engagement in the financial services sector. Collaborate with teams to drive revenue performance and maintain market co...

Optimize customer success by leading service delivery for Biotech and Pharma clients. Leverage strong MSP experience to enhance client relationships, ensuring excellence in service across an array of...

Empower growth and elevate user experience by leading SEO and digital strategy. Drive on-page and off-page initiatives while collaborating across teams to enhance website performance, discoverability...

Inspire a high-performing sales team by developing early-career sellers and driving revenue growth through strategic CPG partnerships. Lead cross-functional initiatives and implement scalable processe...

Unlock potential by empowering enterprise customers through strategic account management. Build relationships, drive renewals, and advocate for customer needs while ensuring they maximize the value of...

Lead national account strategy for major intermediary platforms to drive asset growth and enhance State Street's investment solutions market share through strategic partnerships and key relationship m...

Champion a high-performance sales team while driving revenue growth and go-to-market strategies for IT solutions. Collaborate across departments to innovate and package technology offerings, ensuring...

Develop and oversee revenue cycle operations while managing teams to drive performance and improve billing accuracy. Lead complex issues and foster client success through hands-on leadership and strat...

Join a dynamic team to manage accounts, drive retention, and support new business initiatives. Leverage your expertise in customer service, policy management, and team leadership to enhance client sat...

Empower cross-functional teams to deliver innovative product solutions by managing complex initiatives from discovery to launch. Collaborate with key stakeholders to shape roadmaps while ensuring alig...

Join a dynamic team as you lead cross-functional initiatives to drive the development of digital features, balancing strategic insight with execution smarts to deliver impactful solutions...

Join a dynamic team to manage complex accounting projects, drive operational efficiency, and ensure adherence to financial reporting standards. Lead improvements in accounting practices and collaborat...

Join a dynamic team as you drive new business growth, identify opportunities, and promote financial products. You’ll utilize a consultative approach to influence stakeholders and develop sales strateg...

Empower a high-performing SDR team by refining outreach strategies and driving accountability in qualified lead generation. Collaborate across functions to enhance marketing alignment and develop top...