Customer Service Manager Jobs in Fort Washington, MD

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Join us to evaluate and reshape client customer support operations, providing strategic insights and implementing tech-driven solutions for optimal service experiences while managing transformational...

Join us to transform customer service solutions! Utilize your expertise to optimize support operations, leverage technology, and lead strategic initiatives that enhance the customer experience while d...

Take ownership of financial operations and customer account management, serving as a vital liaison to facilitate effective billing processes, compliance, and communication among stakeholders in a dyna...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Transform customer support by leading a global B2B team, enhancing service delivery, and driving operational improvements to foster a seamless customer experience across various channels and regions...

Lead the charge in enhancing our 24x7 Security Operations Center by managing and developing a high-performing team, ensuring operational efficiency and unmatched client satisfaction through strategic...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Drive AI-assisted messaging delivery and customer engagement analytics to enhance platform reliability and performance insights, while simplifying workflows and automating reporting. Collaborate cross...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Lead and inspire a team of Team Leaders in a dynamic Call Center environment, driving performance and engagement while ensuring excellent customer experiences and operational success through clear com...

Deliver exceptional service through effective leadership of HVAC technicians across the DMV region. Drive operational efficiency, client satisfaction, and talent development in a high-impact, multi-si...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Optimize project operations by managing schedules, budgets, and deliverables to ensure successful service deployment and customer satisfaction. Collaborate with teams for smooth execution and risk ass...

Optimize helpdesk operations by leading a dynamic team, enhancing client relations, and implementing technical solutions to exceed service expectations while fostering a customer-centric environment...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Support customer relationships by managing interactions and ensuring satisfaction. Drive issue resolution and commitment execution while collaborating with cross-functional teams to meet service and q...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Unlock potential by leading dynamic financial operations, streamlining strategies, and enhancing compliance in a collaborative environment to drive growth and impact for healthcare stakeholders and co...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Shape the future of regional sales by leading a dynamic team, developing innovative strategies, and driving revenue growth through effective training and management, while ensuring adherence to corpor...