Customer Service Manager Jobs in Fairfax, VA

Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...

Transform your career by leading a remote team of Medicare sales agents to drive high enrollment conversions. Foster a performance culture focused on accountability, coaching, and exceeding sales goal...

Join a team that's dedicated to delivering exceptional IT service management. Lead the IT Service Center operations while ensuring top-tier support, metric evaluation, and continual process improvemen...

Empower clients by providing tailored solutions, enhancing product usage, and building lasting relationships to drive retention and expansion. This role combines strategic planning and hands-on client...

Lead the charge in advancing Navy programs through strategic project management. Oversee planning, coordination, and successful execution of critical initiatives while guiding a dedicated team to achi...

Architect a transformative AI operations strategy, driving impactful solutions and cross-functional collaboration to enhance the customer experience and operational performance...

Transform government sales by driving complex solutions that align with mission objectives. Engage with senior decision-makers to promote advanced SIGINT, data analytics, and AI/ML offerings, ensuring...

Unlock potential by leading captivating corporate events, ensuring exceptional client experiences through innovative solutions, budget management, and on-site coordination, while mentoring your team t...

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

Transform customer success outcomes by managing enterprise Omni Commerce accounts. Leverage deep retail expertise to lead strategic relationships and ensure client alignment with digital shelf, pricin...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Lead the charge in maximizing client success by blending technical support with proactive engagement. Drive seamless adoption and foster relationships to ensure clients derive the utmost value from se...

Champion security excellence by leading a team in safeguarding sensitive information, ensuring compliance with regulations, and providing a secure environment for operations while managing audits and...

Elevate operational excellence by leading Policy & Premium Services teams. Drive customer satisfaction, meet KPIs, and enhance processes while managing stakeholder relationships and guiding a high-per...

Shape the future of client service delivery by driving excellence and operational efficiency. Partner with clients to enhance their benefits administration experience while leading complex implementat...

Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...

Join us to lead enterprise-wide IT customer support operations, ensuring seamless service delivery and operational excellence across a multi-disciplinary team. Drive innovations and improve end-user e...

Manage compliance workstreams for auto lending, transforming regulatory requirements into operational solutions. Collaborate cross-functionally to ensure scalable, compliant processes and build strong...

Shape the future of healthcare technology by driving product strategy, managing its lifecycle, and collaborating cross-functionally to ensure successful product launches and market alignment...

Unlock potential by leading SAP SD/OTC implementations, coordinating teams, and driving business process execution in both ECC and S/4HANA environments while ensuring effective stakeholder communicati...

Transform client relations through innovative sales strategies while achieving consistent targets in a dynamic market. Drive growth by effectively managing existing partnerships and exploring new oppo...

Lead the charge in developing strategic proposals that drive enterprise growth. Collaborate with cross-functional teams to deliver compelling, compliant submissions while managing multiple projects un...

Champion collaborative project management efforts to drive success in complex IT and engineering initiatives while ensuring alignment with stakeholder goals and enabling timely program execution and p...

Lead a dynamic sales team to achieve targets and elevate customer experience. Shape strategies for sales operations, inventory management, and team success while collaborating with leadership to drive...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...