Customer Service Manager Jobs in Cleveland, OH

Empower a dynamic team by supervising Tier I Knowledge Center agents, managing performance, and optimizing user support processes. Drive operational excellence while enhancing efficiency, ensuring hig...

Join a team that's transforming customer relationships by driving growth, fostering strong partnerships, and delivering tailored solutions. Be a key contributor in maximizing retention and exploring n...

Deliver exceptional customer value by driving onboarding, adoption, and long-term success for a portfolio of clients. Leverage commercial insight and strong relationships to maximize platform utilizat...

Empower customer success by leading a high-performing team to enhance support experiences, drive retention, and build proactive strategies. Shape the future of customer engagement through data-driven...

Join a team that's dedicated to transforming complex challenges into innovative product solutions. You'll lead initiatives in Chemical & Workplace Safety, collaborating across functions to drive measu...

Transform product strategy in Chemical & Workplace Safety by leading initiatives from discovery to delivery. Collaborate across teams to balance customer needs and business goals, driving measurable o...

Drive product data strategy to enhance AI discoverability and commerce outcomes. Lead assessments, implement frameworks, and partner with stakeholders to ensure structured, high-quality product conten...

Join a team that's driving growth in the food service sector by leading a sales force focused on enhancing distributor partnerships and expanding market presence for non-food solutions, while ensuring...

Join a team that drives commercial governance by overseeing the deal desk process, ensuring accurate revenue recognition through proactive contract review and collaboration with Sales, Legal, and Fina...

Drive growth by optimizing revenue operations, leading a high-impact team, and ensuring operational excellence across sales, marketing, and customer success, while leveraging advanced systems and data...

Engage in defining and driving go-to-market strategies for AI solutions. Collaborate cross-functionally to enhance product positioning, launch new initiatives, and leverage market insights to reinforc...

Transform client interactions by leading comprehensive CCaaS implementations. Collaborate with diverse teams to optimize customer experience, managing projects from initiation to delivery, while ensur...

Drive the growth of national food service business by developing strategic distributor relationships and expanding market penetration. Collaborate cross-functionally to deliver impactful solutions and...

Lead the development and execution of B2B demand generation strategies, focusing on account-based marketing and multi-channel campaigns to drive revenue growth and enhance market presence for enterpri...

Join a team that's dedicated to delivering successful projects on time and on budget. As a key player, you'll drive project planning, coordinate with stakeholders, and ensure effective communication t...

Deliver exceptional client engagement by managing relationships and driving growth within a diverse portfolio. Collaborate with teams to maximize retention and uncover new opportunities, ensuring clie...

Unlock compliance excellence by managing auditing, monitoring, and reporting processes to ensure adherence to regulatory standards and enhance operational efficiency across contracts and collaboration...

Grow your career with a dynamic role leading service strategy transformations for Consumer clients. Leverage your expertise in AI and digital solutions to drive measurable business impact while guidin...

Transform operations by leading a team of inspection personnel, ensuring safety, efficiency, and adherence to quality standards while aligning departmental goals with organizational objectives...

Lead the charge in delivering complex projects from initiation to close, ensuring alignment among stakeholders, effective risk management, and adherence to timelines while utilizing AI tools to enhanc...

Collaborate with cross-functional teams to enhance Salesforce solutions, driving process improvements and operational excellence. Contribute hands-on to configuration, data management, and user adopti...

Lead the charge in optimizing bulk distribution services, managing barge supply chains, and ensuring operational excellence from stockpile management to delivery. Collaborate cross-functionally to enh...

Lead the charge in managing complex installation projects across the region. Drive efficiency and innovation while overseeing field teams, ensuring high-quality execution and collaboration with stakeh...

Drive customer success for enterprise clients by managing strategic partnerships, fostering adoption, and ensuring measurable value realization across the Findem platform, while proactively mitigating...

Lead the charge in managing IT infrastructure and systems while mentoring a dedicated team. Drive cybersecurity initiatives, oversee technology planning, and ensure seamless end-user support to enhanc...