Customer Service Manager Jobs in Charlotte, NC

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

Advance your career by leading comprehensive administrative services for diverse client accounts, delivering exceptional service while collaborating across teams and proactively managing project timel...

Drive customer success by leading a strategic team managing key accounts across AMER. Cultivate relationships that enhance retention and expansion while implementing operational excellence and AI-driv...

Inspire growth by leading a high-performing team to enhance client services, ensuring operational excellence, customer satisfaction, and strategic retention initiatives that elevate merchant success w...

Drive project execution and delivery for client-facing data collection initiatives. Lead teams, ensure client satisfaction, manage financials, and communicate progress effectively while thriving in dy...

Accelerate category growth by leveraging data-driven insights and cross-functional collaboration to enhance performance, drive sales, and optimize vendor relationships in the dynamic Foodservice secto...

Lead medium to large-scale projects with a focus on quality delivery, risk management, and customer satisfaction, while mentoring junior team members to achieve project success and ensure alignment wi...

Elevate online retail experiences by strategically managing high-profile ecommerce websites, focusing on customer journeys, conversion optimization, and stakeholder collaboration to drive measurable s...

Lead customer care operations while ensuring exceptional service and compliance. Manage data analysis, reporting and stakeholder engagement. Collaborate across teams to enhance processes and drive str...

Develop and execute a comprehensive content strategy that drives engagement and growth across multiple platforms in the consumer financial services sector, ensuring high-quality, optimized content tha...

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

Drive high-impact email and CRM campaigns while leading a dynamic team. This role demands hands-on execution, strategic oversight, and expertise in Salesforce Marketing Cloud to optimize customer jour...

Drive end-to-end execution of complex air travel product initiatives, translating objectives into clear requirements. Collaborate with cross-functional teams to ensure high-quality delivery and operat...

Champion impactful change by leading enterprise-wide projects, collaborating cross-functionally to enhance operational efficiency and achieve strategic business goals across multiple verticals. Drive...

Engage with a dynamic sales team to shape growth strategies, enhance client relationships, and drive sales excellence across the restaurant and convenience store sectors, focusing on achieving ambitio...

Transform customer experiences by leading data-driven insights and excellence initiatives. Oversee voice of the customer programs, ensuring high quality standards and actionable insights to enhance sa...

Champion strategic growth in the CPG industry by leveraging extensive account management experience. Drive measurable value for clients while navigating complex market landscapes and fostering deep ex...

Join a dynamic team to lead strategic sourcing for food & beverage categories across venues. Drive procurement excellence, build supplier partnerships, and enhance operational efficiencies, while bala...

Champion customer success by managing relationships, driving growth, and ensuring optimal product adoption for a portfolio of high-value accounts, while collaborating across teams to deliver exception...

Take ownership of driving operational excellence across our Go-to-Market team. Partner with leadership to build frameworks, enable revenue growth, and deliver insights through comprehensive reporting...

Lead the charge in enhancing client financial performance through strategic guidance and robust financial management. Drive compliance, optimize operations, and inspire teams to achieve excellence and...

Accelerate progress at client satisfaction by serving as a strategic advisor, fostering key relationships, and driving improvements to optimize revenue cycle outcomes. Engage cross-functionally to enh...

Drive success by leading a high-performing Field Services team, managing complex strategic accounts, and ensuring top-quality service delivery while enhancing customer satisfaction and retention acros...

Lead the charge in transforming accounting operations while driving strategic growth initiatives in a dynamic, private equity-backed organization. Foster financial accuracy, build scalable systems, an...

Grow your career by leading strategic relationships with multi-location dental groups. Drive value through consultative engagement, expand business, and enhance customer experiences while collaboratin...