Customer Service Manager Jobs in Charlotte, NC

Grow your career with a leading ingredient manufacturer, driving strategic account management and fostering deep customer relationships while achieving sales goals and overseeing complex account plann...

Join a dynamic team that drives customer success and operational excellence. You'll manage dispatch operations, onboard clients, and enhance systems while leveraging AI technology to streamline proces...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Transform service delivery by leading SaaS operations, ensuring incident management, and driving customer satisfaction across hosted environments through effective team coordination and operational ex...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Drive customer success by managing relationships post-onboarding, ensuring clients achieve their business goals while collaborating cross-functionally to enhance product adoption, engagement, and over...

Unlock the potential of SAP Supply Chain Management as you lead teams and drive strategy across production, integration, and architecture. Spearhead change and navigate complex SCM landscapes to deliv...

Join a team that's driving U.S. market growth through innovative B2B marketing. As a strategic leader, you'll partner cross-functionally and execute campaigns targeting employers and brokers in the en...

Join a team that drives customer success through deep technical integration and strategic engagement, optimizing cloud-native platforms to deliver measurable business value and enhance customer satisf...

Lead the charge in agile delivery management, guiding cross-functional teams to achieve high-impact technology outcomes. Foster a culture of collaboration, drive continuous improvement, and deliver me...

Lead the charge in optimizing service operations and managing a skilled team to ensure exceptional customer satisfaction and financial performance across the assigned regions. Foster a collaborative e...

Lead the charge in delivering exceptional client success by overseeing a team of Implementation Consultants, ensuring timely project completions, cultivating strong client relationships, and fostering...

Lead the charge in transforming contact center operations to enhance efficiency, optimize service delivery, and leverage AI-driven solutions, while managing teams to execute innovative strategies that...

Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Champion innovative customer success by owning the commercial lifecycle, driving relationships and revenue growth through strategic negotiation and account management in a dynamic pharma landscape...

Join a team that's redefining transportation management by optimizing pricing strategies, enhancing carrier relations, and improving route efficiency. Leverage your expertise in carrier procurement an...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Unlock your potential by leading a high-performing Customer Success team to drive exceptional customer satisfaction, engagement, and growth, while aligning with strategic business goals and fostering...

Champion the growth of innovative services and marketplace offerings. Lead the full lifecycle from strategy to execution, engaging partners and owning revenue-critical services that enhance platform v...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...

Optimize governance processes by leading a skilled team to develop industry-best standards and enhance project delivery through effective knowledge management, while ensuring compliance and driving op...

Drive safety excellence by leading initiatives that minimize risks, promote a Zero Incident Culture, and ensure compliance. Collaborate with teams to enhance training and safety processes, improving o...

Shape the future of customer operations by enhancing service efficiency, driving growth, and collaborating closely with stakeholders to optimize operational excellence while delivering superior custom...

Shape strategic relationships with key industrial clients, driving sales growth and collaboration. Manage account strategies to exceed targets, effectively bridging client needs and company offerings...