Customer Service Manager Jobs in Charlotte, NC

Empower enterprise customers by building lasting partnerships that drive success. Guide them through their CX journey while leveraging technical expertise to enhance solution adoption and achieve stra...

Lead strategic partnerships by guiding customers toward business value, driving platform adoption, and championing success across organizations. Utilize your CPG trade expertise to build trust and inf...

Unlock potential by driving innovative service solutions for Fortune 500 financial clients. Utilize your expertise in IT integration and cultivate lasting relationships to enhance customer success and...

Transform strategic supplier governance and data analysis into actionable insights. Manage technology supplier relationships, automate processes, and develop commercial strategies that drive performan...

Deliver optimal IT solutions by leading development and production activities. Collaborate with cross-functional teams to enhance organizational performance and drive technological advancements while...

Join a dynamic team as a Customer Success Manager, where you'll drive value for clients, manage account strategies, and enhance customer experiences. Lead initiatives to optimize performance, ensure s...

Elevate our regional service operations by leading a dedicated team of field service engineers to enhance customer satisfaction, drive revenue growth, and ensure compliance while delivering top-notch...

Manage operational excellence in delivering customer-facing technology, oversee incident resolution and production support, collaborate with internal and offshore teams, and ensure compliance with reg...

Lead the development of scalable customer programs to enhance product testing and insights. Collaborate cross-functionally to integrate customer feedback into decision-making, ensuring a seamless cust...

Lead the charge in delivering large-scale project initiatives by collaborating with clients, stakeholders, and cross-functional teams to ensure timely, on-budget execution and impactful outcomes, whil...

Elevate client relationships and drive revenue growth by leading a team of account managers focused on mid-market accounts. Ensure high customer satisfaction and align strategies with broader business...

Join a team that's dedicated to enhancing customer success by managing post-sale relationships, driving product adoption, and ensuring measurable value, while collaborating across functions to optimiz...

Transform operations by leveraging data-driven insights and strategic initiatives to enhance productivity and efficiency across teams, fostering a collaborative and innovative environment for sustaine...

Empower franchise growth by identifying, recruiting, and managing franchise candidates across multiple territories. Lead innovative sales strategies while overseeing franchise events to boost overall...

Join our team to lead the strategy and growth of premium memberships, ensuring exceptional experiences for valued members and driving revenue. Your expertise will shape the future of hospitality withi...

Unlock potential by driving success for our largest customers through trusted partnerships, technical guidance, and proactive account management to ensure adoption and optimization of complex software...

Take ownership of revenue accounting and ASC 606 compliance, ensuring accuracy and efficiency in month-end close processes. Collaborate with cross-functional teams to enhance accounting practices and...

Grow essential lending operations as a Senior Product Owner. Engage Agile teams, streamline legacy processes, and guide execution through prioritization and clear requirements, ensuring agile delivery...

Champion strategic initiatives in a fast-paced environment by managing a master project plan for Customer Support and Training operations. Drive collaboration, documentation, and delivery to enhance r...

Shape the future of commercial operations by leading project management initiatives, fostering cross-functional collaboration, and driving retail readiness for a pioneering automotive brand in the ele...

Transform the supply chain landscape by leading client engagements across retail, focusing on strategy optimization, performance improvement, and system implementation while inspiring and mentoring ju...

Join a team that's transforming customer relationships by driving growth, fostering strong partnerships, and delivering tailored solutions. Be a key contributor in maximizing retention and exploring n...

Empower our dynamic call center operations by leading HR strategies that enhance performance, retention, and compliance. Collaborate with site leaders to cultivate a thriving workplace culture and dri...

Transform product technology roadmaps into actionable plans, bridging business needs and technical execution. Collaborate across teams to ensure delivery of Commercial Insurance products, managing pri...

Champion innovative marketing strategies that drive ridership growth and enhance customer engagement. Lead diverse marketing initiatives, oversee program execution, and build a scalable marketing func...