Customer Service Manager Jobs in Cambridge, MA

Drive significant upsell growth and foster strong client relationships in a fast-paced, dynamic sales environment. Utilize your IT sales expertise to manage key accounts and execute effective strategi...

Join our team to enhance customer journeys by maximizing engagement and revenue. Oversee strategic accounts, drive success using Axway solutions, and collaborate across teams to deliver optimal outcom...

Grow your career with a Key Account Manager role, focusing on relationship management, strategic sales growth, and customer satisfaction through tailored solutions for essential clients in the sensor...

Grow your career with a global product management role, driving sales and innovation across the Equipment portfolio while collaborating with cross-functional teams to meet customer needs and launch ne...

Lead the charge in transforming customer support through AI-driven solutions, overseeing ticket resolution from tier 1 to 3 while enhancing team efficiency and maintaining knowledge bases for an exqui...

Transform the future of life sciences operations by leading AI-enabled BPO solutions. Drive strategic client engagements, enhance operational efficiencies, and innovate service models within supply ch...

Elevate customer success through effective management of AI implementation teams. Lead a dynamic group driving enterprise-scale deployments, fostering collaboration across departments to enhance opera...

Drive the web strategy and optimization for multiple domains, enhancing user engagement and conversion rates. Lead a dynamic team to implement data-driven improvements and ensure a cohesive online pre...

Transform our web presence by owning strategy and optimization across multiple domains, enhancing user engagement, driving conversions, and managing a high-performing team to create a seamless and eff...

Shape the future of food service operations; lead teams, enhance customer satisfaction, and manage financial performance across diverse environments for sustained success...

Lead the development support process, ensuring seamless issue resolution and collaboration across teams. Empower stakeholders with clear communication and timely updates, while driving operational exc...

Unlock financial efficiency by leading Oracle EPM-based planning and forecasting processes. Collaborate with cross-functional teams to enhance forecasting accuracy, governance, and planning models ali...

Grow your career with a vital role connecting customers to technical teams. Drive implementation and success across Public Safety accounts, ensuring customer satisfaction and fostering long-term relat...

Lead a dynamic team in delivering innovative software solutions that transform industries. Champion project success through strategic planning and mentorship while actively engaging in coding and deve...

Drive success by overseeing U.S. Statutory and GAAP accounting, financial reporting, and regulatory compliance for diverse portfolios. Lead a team, manage audits, and implement efficient controls whil...

Innovate product strategies and manage the lifecycle to elevate transportation solutions. Collaborate with teams to drive initiatives and ensure products meet customer expectations while influencing s...

Lead the charge in optimizing store operations while mentoring your team. Ensure exemplary customer experiences and operational excellence, driving sales and fostering a positive store environment thr...

Deliver exceptional leadership in a fast-paced retail environment by maximizing sales, managing operations, and enhancing customer service through effective team development and execution of company s...

Transform store operations and elevate team performance by fostering a culture of excellence, driving sales growth, and delivering exceptional customer experiences while mentoring associates and ensur...

Grow your career by leading strategic partnerships and enterprise engagements, collaborating with cross-functional teams, and driving customer success in the life sciences sector to enhance clinical t...

Join a team that's committed to driving growth and expanding client portfolios by leveraging your travel management expertise. Lead full lifecycle sales with uncapped commission potential and make a s...

Engage in strategic sourcing and supplier management, driving cost-saving initiatives and innovation across the supply chain. Collaborate closely with cross-functional teams to ensure product quality...

Join a dedicated team to deliver exceptional customer support and success, acting as the primary liaison for clients. Utilize technical insights and collaboration skills to enhance service delivery an...

Unlock potential by leading safety initiatives across active job sites in MA, RI, and NY, ensuring compliance with regulations while fostering a strong safety culture in the construction field...

Elevate safety standards by leading initiatives across multiple job sites, conducting inspections, and collaborating with field teams to ensure a zero-injury culture while enhancing operational effici...