Customer Service Manager Jobs in Cambridge, MA

Engage and execute impactful field marketing strategies to elevate company presence at key events and drive sales engagement. Collaborate closely with sales to capture actionable insights and build a...

Champion execution excellence through strategic leadership of multi-site teams, optimizing relationships and resources to drive sales performance and achieve company goals in a dynamic retail environm...

Elevate operational excellence by leading teams to maximize store performance, drive sales, and deliver a superior customer experience while fostering a culture of high performance and accountability...

Elevate our sales effectiveness by leveraging your management expertise to analyze metrics, maintain pipeline accuracy, and mentor a diverse team of sales representatives to meet and exceed revenue ta...

Transform your career by leading a remote team of Medicare sales agents to drive high enrollment conversions. Foster a performance culture focused on accountability, coaching, and exceeding sales goal...

Transform customer health outcomes by leading complex, multi-site implementations for strategic partnerships. Foster trusted relationships and drive adoption, ensuring measurable success throughout th...

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

Unlock your potential as you support product strategy for a federal agency. Contribute to software solutions enhancing hospital quality reporting while you collaborate with cross-functional teams, eng...

Lead the charge in transformative service management by guiding a dedicated team of Field Service Engineers. Drive operational excellence and customer satisfaction through strategic planning, resource...

Lead the charge in coordinating utility-scale transmission line projects while fostering strong relationships with contractors and engineers. Ensure quality installations and safety compliance in a dy...

Champion excellence in utility-scale transmission line projects by ensuring high-quality installation and safety standards while coordinating with contractors and engineering teams to meet project spe...

Join the charge in transforming customer relationships by leveraging data and insights to drive business success, engage with engineering teams, and enhance the value of our AI Productivity Platform f...

Create impactful insurance products that empower small businesses by leading cross-functional teams, conducting industry research, and optimizing pricing strategies for growth and profitability in a d...

Champion transformative product strategies and enhance customer experiences through innovative CRM solutions, leading product management initiatives while driving cross-functional collaboration across...

Lead customer engagement initiatives by defining services scope, building relationships, and driving business development. Collaborate with C-level executives to showcase value and meet customer needs...

Join a team that's shaping customer success strategies by leading a skilled group of managers to enhance client retention and growth, while driving cross-functional collaboration and optimizing operat...

Partner with us to enhance the success of strategic accounts through relationship building, training, and proactive account management, ensuring customer satisfaction and product adoption while naviga...

Shape the future of client service delivery by driving excellence and operational efficiency. Partner with clients to enhance their benefits administration experience while leading complex implementat...

Empower customer success by leading a dynamic team to drive adoption and revenue growth, enhance customer experiences, and optimize renewal processes while collaborating across the organization to mee...

Drive product strategy and vision for SaaS identity security solutions, focusing on endpoint privilege management. Collaborate with cross-functional teams to deliver customer-centric features that enh...

Drive the strategy and execution of internal admin product solutions, enabling scalable governance and configuration for a comprehensive commerce platform that supports client needs across various mar...

Join a team that's dedicated to exceptional client service by managing relationships and overseeing daily operations. Leverage your accounting skills to make a meaningful impact in public investments...

Manage compliance workstreams for auto lending, transforming regulatory requirements into operational solutions. Collaborate cross-functionally to ensure scalable, compliant processes and build strong...

Shape the future of healthcare technology by driving product strategy, managing its lifecycle, and collaborating cross-functionally to ensure successful product launches and market alignment...

Drive the end-to-end go-to-market strategy for Workforce Engagement Management, influencing product decisions and executing campaigns to enhance market positioning, adoption, and revenue growth in B2B...