Customer Service Manager Jobs in Burlington, MA

Lead and innovate BPO operations by managing diverse teams, optimizing service delivery, and driving performance improvement across multiple campaigns. Foster engagement and efficiency while ensuring...

Transform customer engagement with data-driven insights. As a Sr. CX Ops Analyst, lead analytics strategies to enhance customer experience, operational efficiency, and revenue growth while collaborati...

Transform the marketing operations landscape by optimizing automation and analytics, driving performance improvements, and fostering collaboration across teams in a dynamic environment. Shape the futu...

Lead major incident management to ensure service availability and resilience. Collaborate with tech and business teams, oversee processes, and implement improvements in crisis situations. Drive initia...

Lead the execution of Major Incident Management to ensure service availability and restoration during critical incidents. Collaborate with cross-functional teams to enhance operational resilience thro...

Empower client relationships by managing accounts, securing service agreements, and driving revenue growth. Collaborate with field teams to deliver solutions while navigating negotiations and ensuring...

Drive client success by enhancing platform adoption and delivering insights that empower organizations to achieve measurable outcomes. Leverage industry expertise to strengthen relationships and foste...

Lead critical facility buildout and automation initiatives in fulfillment operations, managing large-scale projects with cross-functional teams to ensure timely and successful execution that aligns wi...

Lead the charge in global sales excellence! Drive customer impact and business growth across diverse industries while deepening relationships and executing strategic sales initiatives in a hybrid work...

Join us in driving business growth within the Data Centre sector, focusing on innovative power solutions. Play a key role in nurturing client relationships and developing strategies that redefine mark...

Join a customer-centric team to strategically guide enterprise clients in enhancing cloud security and driving adoption of innovative solutions within their multi-year cloud journey, while fostering s...

Shape efficient telecom operations, leading teams to ensure reliable systems and performance across enterprise voice and contact centers, while optimizing costs and managing vendor relationships to su...

Tackle international market expansion as you lead the global launch of SaaS products. Own the strategy, drive integrations, and collaborate cross-functionally to establish a strong presence in Canada...

Partner with us to enhance customer engagement by leading government travel solution implementations, fostering inter-agency relationships, and driving strategic alignments to simplify customer experi...

Shape your career by leading innovative product transformations in tax technology. Manage the entire product lifecycle to enhance delivery for clients, collaborating with teams to drive value and impr...

Accelerate progress at franchise locations by fostering the adoption and optimization of sales training and processes, ensuring revenue growth and an enhanced customer experience through strategic coa...

Engage your skills as a Sales Account Manager to drive growth, manage client relationships, and provide tailored solutions with a diverse product selection. Join our dedicated team to elevate business...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Lead the charge in enhancing digital customer experience initiatives, improving service efficiency and satisfaction. Collaborate cross-functionally to optimize CRM and Telephony capabilities for excep...

Join us to lead digital customer experience initiatives enhancing service efficiency and satisfaction. Oversee CRM and Telephony capabilities, drive strategy and collaboration across teams, and ensure...

Take ownership of high-value accounts and drive growth through upselling and cross-selling strategies. Collaborate with a team to enhance customer relationships and achieve revenue targets in a fast-p...

Accelerate growth by managing high-value client accounts, enhancing relationships, and driving revenue expansion through strategic upselling and cross-selling efforts within the Global Portfolio Sales...

Elevate customer success by managing key mid-market accounts, driving renewals, and expanding relationships through tailored strategies. Collaborate with cross-functional teams to achieve measurable o...

Manage day-to-day accounting operations ensuring financial accuracy and compliance. Collaborate with cross-functional teams, provide insights, and support audits. Lead and develop the accounting team...

Engage clients by providing expert trade support and operational guidance. Collaborate with a skilled team to deliver exceptional service and improve efficiency for intermediary clients while ensuring...