Customer Service Manager Jobs in Buffalo, NY

Take ownership of complex month-end close processes, ensuring GAAP compliance while collaborating across teams to enhance automation and data integrity in a fast-paced, high-growth environment focused...

Analyze and manage complex General Liability claims while collaborating with internal teams and TPAs. Use your expertise to drive excellence and innovation in claims management, ensuring timely resolu...

Empower dealership sales through strategic planning and team leadership, ensuring sales targets are met across all departments while fostering a high-performance culture and driving customer satisfact...

Join our team and take ownership of managing incentive compensation strategies across multiple banking divisions, driving performance and aligning business goals while fostering collaboration and effe...

Champion team performance and drive revenue growth by leading a successful sales management strategy that enhances customer retention and expands market opportunities in the corporate sector...

Shape customer engagement strategies by overseeing Martech initiatives that enhance CRM capabilities, optimize user journeys, and drive cross-team collaboration to deliver data-driven insights for an...

Oversee daily service operations while leading a high-performing team to enhance customer satisfaction and streamline workflow. Utilize your leadership and organizational skills to ensure quality repa...

Join a team that's driving excellence in Master Data Management. In this role, you'll collaborate across departments to enhance data quality, support governance practices, and lead operational improve...

Empower the Customer Success organization by strategically enhancing customer satisfaction and loyalty. Lead a dynamic team focused on insights-driven improvements to ensure exceptional customer journ...

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

Lead the charge in developing a high-performing SDR team focused on outbound prospecting. Drive accountability, enhance cold-calling techniques, and ensure quality pipeline development through strong...

Lead customer success initiatives by driving technology adoption, ensuring satisfaction, and fostering long-term relationships with enterprise clients in Commercial Industrial Markets, while collabora...

Make your mark at a pivotal role managing customer retention and growth, driving upsell strategies, analyzing territory data, and collaborating cross-functionally to enhance the customer experience in...

Lead the charge in optimizing operations and profitability at a high-volume distribution center. Oversee inventory management, logistics, and team performance while ensuring excellent customer service...

Empower enterprise customers by managing a diverse portfolio, driving product value, and fostering senior-level relationships. Utilize problem-solving skills and data analysis to enhance customer expe...

Drive successful project delivery by leading cross-functional teams and managing the implementation of workforce management solutions, enhancing operational efficiencies and client relationships in di...

Transform the financial landscape by managing a $3-5M portfolio, advising 20-40 companies, and leading a team to deliver operational excellence and strategic insights that shape the future of finance...

Partner with us to manage compliance risk in commercial loan servicing. As a subject matter expert, you'll support business lines through regulatory interpretation, oversight, and proactive process im...

Elevate our Managed IT Services sales organization by driving growth, mentoring talent, and executing strategic initiatives to enhance client acquisition and recurring revenue while fostering a collab...

Accelerate your career as you lead a team of Retail Territory Managers, driving sales and ensuring flawless execution across multiple territories while fostering customer relationships and aligning st...

Join us in maximizing customer satisfaction as you guide mid-market and enterprise clients through their journey, ensuring successful adoption, renewals, and growth, while building strong, lasting rel...

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...

Transform your career by leading a remote team of Medicare sales agents to drive high enrollment conversions. Foster a performance culture focused on accountability, coaching, and exceeding sales goal...

Join a team that's driving multi-solution expansion and leveraging strategic relationships to unlock growth opportunities. You'll orchestrate account strategies, engage with executives, and enhance cu...