Customer Service Manager Jobs in Boston, MA

Shape the future of utilities by leading innovative enterprise asset management solutions. Collaborate with teams and clients to transform operations, driving efficiency, and leveraging AI and automat...

Drive strategic supplier relationships and optimize supply chain performance through effective contract management and multifaceted problem-solving to enhance operational capabilities and ensure produ...

Lead the charge in transforming managed services for telecoms globally. Drive strategic initiatives, foster partnerships, and mentor teams while aligning technology with business objectives to deliver...

Drive sales goals and inspire a motivated team in our home service sector. Collaborate across functions to enhance performance and customer satisfaction, while developing effective training programs f...

Shape the future of fraud risk mitigation by leading a dedicated team, developing comprehensive strategies for prevention, detection, and investigation across diverse financial products, all while ens...

Lead the management of pharmacovigilance case processes, ensuring compliance and quality. Collaborate with cross-functional teams and vendors to optimize safety measures for investigational and approv...

Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...

Champion HR strategy by aligning people initiatives with business objectives, navigating complex organizational dynamics, and delivering impactful people solutions to foster a high-performance culture...

Join a team that's dedicated to enhancing customer experiences while leading a retail environment. Drive sales, ensure quality service, and foster a culture of belonging through effective leadership a...

Lead operational excellence in managing complex claims while developing a high-performing team and collaborating with key stakeholders to enhance customer service and drive growth in the health insura...

Join us to lead strategic partnerships with mid-market and enterprise accounts, driving retention and growth across a $5M to $6M portfolio. Be the key contact for People and L&D leaders, turning strat...

Empower client relationships and drive business growth by serving as the key contact for escalated accounts. Collaborate with teams to deliver effective solutions and ensure client satisfaction in the...

Lead the charge in executing cross-channel brand marketing strategies. Collaborate with diverse teams to align messaging and drive growth by effectively managing campaigns, influencer programs, and pe...

Lead and mentor a high-performing Software Engineering team in an Agile environment. Collaborate with cross-functional teams to innovate and deliver high-quality software solutions, driving growth and...

Transform customer experiences by driving adoption and success within key accounts. Collaborate closely with cross-functional teams to ensure strategic account growth, delivering measurable value thro...

Grow with us to lead our Customer Success team, engaging clients to ensure satisfaction and operational excellence while driving strategic initiatives and team development across a collaborative, cust...

Empower your career by leading a dynamic sales team to exceed targets, develop strategic marketing plans, and enhance market share in the roofing industry. Drive success through effective project mana...

Shape the future of product delivery as you lead agile teams in maximizing customer value, driving measurable outcomes, and collaborating cross-functionally to align business goals with innovative sol...

Collaborate with clients to develop effective business strategies, optimize sales processes and enhance customer relationships, ensuring profitability growth through comprehensive market analysis and...

Analyze fraud trends and lead e-commerce risk strategies, overseeing critical fraud prevention efforts. Collaborate across teams to enhance detection and minimize financial exposure while mentoring a...

Transform customer success management by leading a dynamic team, driving revenue retention, expansion, and exceptional account journeys. Collaborate cross-functionally to ensure customer needs and sat...

Elevate client partnerships by managing and expanding strategic accounts in healthcare. With a focus on analytics, deliver tailored solutions to enhance satisfaction, retention, and growth while servi...

Join a team that's committed to driving exceptional finance solutions and enhancing customer experiences, while ensuring profitability and compliance in every transaction. Grow your expertise in a dyn...

Take ownership of office operations and executive support, streamlining administrative processes for multiple leaders, enhancing workplace efficiency, and fostering executive communication and collabo...

Advance operational excellence by managing daily activities, enhancing client relationships, and fostering a positive team environment while exceeding financial and customer satisfaction goals in a dy...