Customer Service Manager Jobs in Boston, MA

Accelerate progress at your career by leading a dedicated Customer Success team to enhance customer adoption, satisfaction, and advocacy while collaborating with internal partners to streamline and de...

Lead and inspire a high-performing team to drive profitable sales growth across multiple stores, ensuring exceptional customer experiences and effective execution of regional strategies with full acco...

Join our Customer Development Team to enhance business planning and analytics. Leverage your data analysis and sales support skills to drive insights that inform decision making and evolve into direct...

Tackle operational challenges and drive efficiency improvements through innovative analysis and strategic leadership, collaborating with cross-functional teams to enhance the retail and digital member...

Drive data literacy and insights as you lead a BI team to enhance decision-making and empower stakeholders through data-driven solutions. Foster collaboration to ensure optimal BI practices, while pro...

Champion operational excellence by leading strategic initiatives that enhance sales, drive revenue, and optimize processes within Sales, Sales Development, and Channel Partnerships to ensure customer...

Manage and develop a team while overseeing operations in a dynamic logistics environment. Facilitate communication, monitor productivity, and uphold quality standards to drive efficiency and achieve o...

Lead a dynamic team of healthcare professionals to ensure high-quality patient care, compliance with regulations, and operational excellence within an interdisciplinary setting while driving performan...

Lead a dynamic team by enhancing client relations, overseeing operations, and driving customer satisfaction. Empower staff and maintain financial integrity in a fast-paced hospitality environment focu...

Join a high-impact team to manage health screening and research programs, leveraging your expertise in clinical research, operational leadership, and strategic execution to ensure successful project d...

Join a team that's driving sales effectiveness through operational excellence, analytics, and strategic planning. You'll oversee forecasting, reporting, and processes to enhance productivity and deliv...

Unlock operational excellence by leading sales operations and analytics, enhancing forecasting, pipeline management, and performance insights. Collaborate with cross-functional teams to boost sales pr...

Oversee critical project phases to ensure client objectives are met on time and within budget. Serve as the primary liaison with stakeholders, managing resources effectively while leveraging advanced...

Oversee quality management systems and lead a team to ensure product excellence, enhance process efficiency, and compliance across sectors like IoT, medical, and aerospace while cultivating customer t...

Manage and enhance the commission structure, ensuring efficient calculation and administration while collaborating across teams. You will establish scalable processes and mentor staff, aiming for cont...

Drive strategic customer relationships to enhance revenue growth and retention. Develop account plans and targeted solutions that ensure customer satisfaction while identifying new business opportunit...

Champion efficiency in the revenue cycle as you lead a dedicated billing team. Drive performance improvements, oversee compliance, and identify revenue opportunities while cultivating a culture of exc...

Shape the future of product delivery excellence by leading strategic initiatives, engaging with executive leadership, and mentoring talent across the organization. Drive AI product strategy and ensure...

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

Drive strategic customer success by fostering deep relationships and ensuring long-term value for key accounts. As a trusted advisor, you'll leverage data storytelling and domain expertise to enhance...

Manage networking services for events, leading a team to ensure best-in-class customer service while coordinating technical needs and troubleshooting client inquiries. Drive success in installation, m...

Lead the charge in delivering exceptional client service operations, enhancing global support, and improving client experience. Oversee a high-performing team while partnering across functions to driv...

Lead high-performing retail and culinary teams to enhance customer experiences, drive business success, and exceed performance goals while ensuring operational excellence and adherence to brand standa...

Transform client data collection through robust project management, ensuring seamless execution, timely delivery, and enhanced client communication. Elevate project success in dynamic environments, dr...

Accelerate progress at the forefront of Professional Services by leading a team dedicated to delivering enterprise CCaaS solutions. Drive quality, standardize methodologies, and engage cross-functiona...