Customer Service Manager Jobs in Billerica, MA

Join us to execute high-visibility brand programs, transforming strategies into impactful content and live events while driving measurable pipeline influence and collaboration across teams to maximize...

Lead a dynamic team of Resident Consultants to drive customer success, ensuring growth and value realization for our enterprise clients. Foster relationships and implement strategies that enhance serv...

Champion client relationships by driving engagement strategies that ensure satisfaction, retention, and value delivery. Collaborate across teams to navigate challenges and create impactful solutions t...

Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...

Lead our Resident Consultant team to enhance customer success by strategically partnering with enterprise clients, managing the lifecycle, and ensuring value realization from our services, all while c...

Deliver impactful product solutions by fostering collaboration across teams and guiding project delivery while mentoring direct reports and driving process improvements for optimal user experiences...

Shape the future of retail operations by optimizing labor deployment across stores, enhancing customer experiences. Collaborate with leadership to embed best practices in forecasting and scheduling fo...

Champion retail innovation as you optimize workforce strategy, ensuring the right resources are deployed for peak performance. Collaborate with leadership to enhance labor planning, forecasting, and s...

Unlock potential by leading the adoption of new features, enhancing customer relationships, and driving success through consultative support and cross-functional collaboration with various teams...

Manage and support all business administration functions, ensuring compliance and quality. Collaborate with leaders for effective onboarding, service inquiries, and performance reporting while driving...

Oversee essential business administration and service functions within Wealth Markets. Collaborate with leaders to ensure compliance, optimize processes, support onboarding, and manage sales reporting...

Join a dynamic team to manage strategic accounts, deepen client relationships, and drive revenue growth in enterprise sales. Utilize your expertise in complex solutions to exceed targets and deliver e...

Shape the future of AI services by leading strategy and commercialization efforts across the AI lifecycle. Collaborate cross-functionally to develop scalable service offerings that drive customer succ...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...

Elevate dining experiences by leading our front-of-house team in delivering exceptional service and ambiance. Oversee operations, reservations, and staff training to create memorable dining moments fo...

Innovate customer engagement strategies to enhance operational efficiency and sustainability using IoT solutions. Collaborate cross-functionally, driving technical excellence and fostering relationshi...

Lead the charge in optimizing enrollment and billing operations, ensuring timely processing and compliance. Collaborate cross-functionally to enhance member experience while managing vendor relationsh...

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

Transform customer experiences by driving success in cloud accounts, ensuring satisfaction, fostering loyalty, and maximizing revenue retention through proactive engagement and strategic support withi...

The Strategic Accounts Senior Customer Success Manager at Motive will serve as the primary contact for the company's largest customers, ensuring their successful implementation and ongoing satisfactio...

Accelerate progress at the intersection of nutrition and healthcare, driving impactful client partnerships while managing a diverse portfolio. You'll ensure client satisfaction and program success thr...

Partner with us to enhance customer value by leveraging analytics expertise, ensuring strategic account management, and driving growth initiatives focused on improving Net Dollar Retention...

Pioneer initiatives that optimize operations and elevate service standards. Collaborate with teams to manage budgets and enhance customer relations while ensuring compliance with industry regulations...

Join a dynamic team as a strategic partner for major financial services clients, driving business outcomes and fostering key relationships. Collaborate closely with internal teams to enhance client su...