Customer Service Manager Jobs in Baltimore, MD

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Accelerate progress at the forefront of Public Safety deployments by leading a talented team, optimizing software installation and data integration while ensuring operational excellence and delivery q...

Accelerate operational excellence as you lead enterprise service desk operations, enhancing user support quality and managing performance metrics, incident resolution, and staff training within a fede...

Empower enterprise accounts through exceptional customer support, driving product adoption and user satisfaction. Collaborate closely with stakeholders to ensure success, manage implementations, and d...

Empower enterprise clients to achieve success through hands-on support and training, driving product adoption, enhancing satisfaction, and ensuring positive outcomes across multiple accounts with a fo...

Inspire customer success by driving adoption and retention in a dynamic AI environment. Collaborate closely with dealerships to deliver impactful onboarding and foster strong relationships through tai...

Manage branch operations, driving sales and team development while ensuring compliance and superior customer service. Oversee business growth through proactive customer engagement and effective leader...

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

Discover a role where you drive growth and deepen partnerships with higher education institutions, engaging stakeholders through innovative solutions and strategic insights to enhance learning experie...

Join our team to spearhead the sales planning process, aligning cross-functional initiatives to enhance sales performance, drive growth, and deliver actionable insights for achieving our commercial ob...

Join a team that fosters excellence in medical device quality assurance. Manage compliance and continuous improvement initiatives while collaborating with cross-functional teams across the globe to up...

Join our team to drive the sales process, providing customers with tailored solutions through expert technical engagement. You'll manage pre-sales to post-sales, collaborating across sectors to enhanc...

Empower customer success as you lead the Escalation Management team, tackle complex technical challenges, and drive meaningful outcomes through effective collaboration and innovative coaching solution...

Drive operational excellence by managing day-to-day activities, ensuring safety compliance, and fostering positive employee relations while maintaining cost control and optimizing service delivery acr...

Discover strategic opportunities and enhance community bank solutions by utilizing payments expertise, market intelligence, and cross-functional collaboration to deliver impactful products and service...

Shape the future of front-office technology solutions by strategizing, delivering, and supporting innovative systems, ensuring operational excellence, and enhancing the customer experience through eff...

Pioneer service excellence by leading a dynamic team to enhance client relations, streamline operations, and manage financial performance for multiple service offerings while fostering a culture of co...

Grow your career with a dynamic role that empowers teams to enhance client service delivery and achieve operational excellence through strategic management and continuous improvement initiatives...

Oversee and enhance operational excellence across multiple Exchange branches. Drive sales, ensure compliance, and manage staff performance to fulfill the Navy Exchange Program mission and optimize res...

Transform supplier relationships by driving public sector sales growth and enabling channel success. Collaborate with partners in Federal and SLED markets to enhance market presence and optimize procu...

Lead and inspire a high-performing team in driving sales excellence and customer engagement in the biologics market. Collaborate with cross-functional partners to deliver strategic objectives and ensu...

Join a team that shapes innovative marketing strategies to optimize channel performance and drive measurable growth. As an expert in digital marketing, you will lead campaign execution, collaborate cr...

Drive customer performance and satisfaction through strategic relationship management, revenue growth, and effective operational planning. Collaborate cross-functionally to achieve annual goals, optim...

Join a team that's shaping client strategy and growth across enterprise accounts. Own client relationships, drive revenue, and collaborate closely with C-suite executives, ensuring exceptional outcome...

Lead and mentor a team of portfolio managers to execute initiatives aligned with corporate strategy, while enhancing operational practices and collaboration across business units to drive innovation a...