Customer Service Manager Jobs in Alexandria, VA

Unlock potential by managing client relationships, driving retention, and ensuring service excellence across diverse accounts within commercial insurance, with opportunities for advancement and specia...

Lead end-to-end delivery of a federal website modernization program, managing scope, schedule, and quality from design to multi-year operations. Collaborate with clients, oversee technical teams, and...

Join a team that's committed to ensuring safe and efficient HVAC and boiler operations across facilities. Lead strategic initiatives, manage resources, and provide oversight for mechanical systems, dr...

Grow your leadership skills by driving strategic retention initiatives, collaborating cross-functionally to enhance deal support, and implementing scalable solutions to boost client retention and grow...

Drive exceptional customer engagement and market presence by leading a skilled sales team. Inspire collaboration and innovation to exceed revenue goals while developing impactful strategies for client...

Join our team to oversee contract operations, build positive relationships, and ensure high standards of service and safety. Collaborate with staff and clients to resolve issues, while fostering an ef...

Unlock your potential by leading cash operations and financial modeling. Collaborate across teams to enhance treasury functions and drive strategic analysis, optimizing processes as you grow in this i...

Inspire and lead a talented software development team, ensuring seamless integrations and timely delivery of high-quality solutions that meet business needs and drive innovation across various departm...

Optimize AI-driven customer success operations by managing technology infrastructure, enhancing workflows, and ensuring data integrity to enable intelligent, scalable engagement across customer journe...

Lead transformative CDI outsourcing initiatives by managing client and vendor relationships, overseeing program performance, and guiding a high-performing team to enhance healthcare documentation prac...

Transform customer interactions by presenting tailored automotive service solutions, ensuring satisfaction and retention while adhering to manufacturer standards in a dynamic environment...

Oversee and optimize pricing strategies while leading a dynamic team. Collaborate with cross-functional partners to enhance profitability and implement customer-focused pricing models, ensuring effect...

Unlock potential by leading the optimization of advanced hardware accelerators, focusing on AI performance. Shape a transformative practice that delivers top-tier solutions across ML frameworks and in...

Manage and execute medium-scale projects from concept to completion, guiding cross-functional teams to deliver on time and within budget while fostering collaboration and mitigating risks effectively...

Lead the charge in facility management, overseeing construction projects, ensuring compliance, and fostering communication between diverse stakeholders, while enhancing the operational efficiency of c...

Lead the charge in enhancing service quality for utility-scale solar projects by developing compliance strategies and asset management plans that maximize performance and reliability, driving continuo...

Transform the future of ServiceNow solutions by providing expert guidance, technical governance, and leadership in delivering comprehensive implementations that align with customer goals and project s...

Champion the execution of exceptional catering operations to drive client satisfaction and business success. Collaborate with teams to innovate and enhance service delivery while leading and developin...

Join a team that's dedicated to driving success for key customers by managing relationships, developing outcome-focused strategies, and ensuring alignment on business goals while enhancing overall cus...

Lead the charge in transforming customer support through AI-driven solutions, overseeing ticket resolution from tier 1 to 3 while enhancing team efficiency and maintaining knowledge bases for an exqui...

Lead the strategy and execution of lifecycle marketing campaigns, collaborating with cross-functional teams to drive member engagement and loyalty through personalized communications across various ch...

Elevate program management efforts by ensuring successful delivery and operational excellence for national security clients. Drive cross-functional collaboration while engaging with senior government...

Accelerate progress at enhancing compliance and security for clients by leading assessments, managing teams, and developing remediation strategies. Collaborate with stakeholders and drive adherence to...

Engage in managing the Service Center, ensuring 24/7 IT support for 40,000+ users worldwide. Oversee incident management, Desktop Support, and optimize customer support processes while collaborating w...

Empower your career by leading a dynamic retail team to inspire exceptional customer service and drive sales. Cultivate a thriving store culture while mentoring top talent and exceeding operational go...