Customer Service Manager Jobs in Albany, NY

Unlock potential by managing IT operations, enhancing team performance, and implementing automation. Drive the efficiency of core systems and oversee a dedicated support team while serving as a techni...

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Empower enterprise accounts through exceptional customer support, driving product adoption and user satisfaction. Collaborate closely with stakeholders to ensure success, manage implementations, and d...

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

Manage and enhance disputes and chargebacks operations through data-driven insights and technology, collaborating with cross-functional teams to elevate client experiences and drive performance across...

Contribute to operational excellence by delivering insights and analytics to support decision-making across our amphitheater portfolio. Drive innovation, enhance guest experiences, and adopt best prac...

Discover a role where you drive growth and deepen partnerships with higher education institutions, engaging stakeholders through innovative solutions and strategic insights to enhance learning experie...

Join a team that fosters excellence in medical device quality assurance. Manage compliance and continuous improvement initiatives while collaborating with cross-functional teams across the globe to up...

Transform client manufacturing landscapes by leading SAP Manufacturing solutions, overseeing complex implementations, guiding design workshops, and mentoring teams to ensure successful project deliver...

Join a team that's at the forefront of manufacturing transformation. Leverage your expertise in SAP Manufacturing solutions to lead innovative projects, shape executive decisions, and drive integratio...

Join a team that's pioneering reliability strategies for automated warehouse operations, ensuring peak performance and safety during startup and expansion. Drive enterprise-wide initiatives that enhan...

Empower customer success as you lead the Escalation Management team, tackle complex technical challenges, and drive meaningful outcomes through effective collaboration and innovative coaching solution...

Own end-to-end go-to-market strategy, messaging, and positioning for core data products. Drive alignment across Product, Sales, and Marketing. Influence market perception, pricing, and competitive int...

Shape the future of front-office technology solutions by strategizing, delivering, and supporting innovative systems, ensuring operational excellence, and enhancing the customer experience through eff...

Lead the charge in shaping strategic product development, commercialization, and cross-functional collaboration to deliver innovative enterprise solutions that drive customer success and market growth...

Join a team that shapes innovative marketing strategies to optimize channel performance and drive measurable growth. As an expert in digital marketing, you will lead campaign execution, collaborate cr...

Pioneer the digital product strategy for Commercial, leading a portfolio that enhances client interactions, drives value through emerging technologies, and ensures operational excellence while managin...

Drive project success by managing IT initiatives for tolling and call center systems. Lead the team in delivering high-quality project lifecycle documents while maintaining budget, schedule, and custo...

Join a dynamic team focused on enhancing organizational capability through innovative talent and employee engagement initiatives. Partner across functions to drive meaningful changes that improve work...

Reimagine employee development by designing and implementing innovative talent and engagement strategies. Collaborate across functions to enhance workforce effectiveness, onboarding, and leadership pr...

Join a team that's driving customer success by leading a high-performing group, implementing strategic initiatives, and fostering a culture of accountability and growth to enhance customer value and r...

Leverage data analysis to optimize business strategies, enhance customer insights, and support operational performance through collaboration with IT and analytics teams, ensuring actionable recommenda...

Lead a team delivering business growth and operational excellence across multiple licensed coffeehouses. Foster strong partnerships while driving strategic initiatives and enhancing customer experienc...

Join us as a strategic Senior Product Manager to oversee B2B sourcing products. Lead complex initiatives, collaborate across departments, and drive the product lifecycle to enhance customer experience...

Empower commercialization of our product suite, collaborating cross-functionally to develop go-to-market strategies, refine processes, and drive data-driven decision-making for impactful business outc...