Customer Service Manager Jobs in Gastonia, NC

Champion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment...

Manage financial and operational aspects of field service projects, ensuring cost classification and customer billing while fostering high satisfaction levels. Interface with Finance and Operations to...

Lead transformative customer support strategies, optimizing solutions to enhance client satisfaction and drive business growth. Collaborate across teams to deliver innovative, data-driven customer exp...

The ideal candidate will oversee daily customer service operations, improve customer satisfaction, develop team performance, and implement strategies that enhance the overall customer experience...

Shape impactful customer relationships as you lead strategic support for a large aeroderivative gas power fleet, ensuring high-quality service delivery and driving business growth across multiple geog...

Unlock your potential by leveraging automotive data to drive client success, provide deep insights, build relationships with OEMs, and support strategic decisions, all while shaping the future of auto...

Drive growth and profitability by leading sales operations and strategies across HVAC, Plumbing, and Electrical services. Oversee performance metrics and compliance while fostering a high-performance...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Shape the future of customer success by leading a team of Enterprise Customer Experience Managers. Drive retention, satisfaction, and operational excellence through engagement strategies that deliver...

Champion exceptional service delivery by leading a team of Service Representatives. Drive strategy, foster engagement, and promote a culture of continuous improvement while empowering your team in a d...

Lead a team of Service Representatives to deliver exceptional client experiences while fostering a culture of trust, engagement, and continuous development in a fast-paced environment...

Drive operational excellence across retail partnerships while enhancing sales performance. Lead data-driven strategies, cultivate relationships, and implement improvements in a self-directed role focu...

Transform customer success by nurturing relationships and ensuring seamless journeys for 30+ clients. Drive engagement through personalized strategies, resolve challenges proactively, and elevate over...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Shape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout th...

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...

Transform customer experiences for enterprise clients through strategic engagement and relationship management, driving measurable value and long-term success across diverse teams while using data-dri...

Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

Reimagine automotive service management! Lead a dynamic team, optimize operations, and ensure high customer satisfaction while driving performance and profitability in a fast-paced service environment...

Unlock customer success by managing enterprise relationships, driving product adoption, and ensuring alignment with key business objectives. This role focuses on proactive communication and strategic...

Accelerate customer success by leading a transformative CSM strategy that enhances retention and drives growth through data insights, innovative technologies, and a high-performing team focused on del...

Lead the charge in operational leadership, driving growth and performance across trades. Build a high-performing team, maintain compliance, and partner with ownership to enhance services and ensure cu...