Customer Service Manager Jobs in Charlotte, NC

Lead transformative customer support strategies, optimizing solutions to enhance client satisfaction and drive business growth. Collaborate across teams to deliver innovative, data-driven customer exp...

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

Manage and grow a high-performance service team, overseeing project execution and enhancing operational processes. Ensure customer satisfaction and effective communication between departments while dr...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Shape the future of customer success by leading a team of Enterprise Customer Experience Managers. Drive retention, satisfaction, and operational excellence through engagement strategies that deliver...

Shape the future of customer engagement by leading a high-performing team dedicated to enhancing retention, satisfaction, and strategic value delivery for enterprise-level clients through innovative m...

Inspire a high-performing team to enhance customer success through strategic engagement, driving retention, satisfaction, and adoption. Collaborate across functions to deliver impactful customer exper...

Drive success by managing a portfolio of dealerships, leveraging insights to enhance their performance and achieve revenue goals. You'll build strong relationships and deliver tailored strategies whil...

Elevate customer success through strategic partnerships and value creation, enhancing client relationships and driving operational efficiency. Collaborate across teams to deliver impactful solutions a...

Transform team dynamics as you lead the Inside Sales Representative group, driving high customer engagement, operational excellence, and sales growth across North America while ensuring alignment with...

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

Join a team that's leading fleet client services, optimizing operations and driving customer satisfaction in a dynamic environment. Leverage strategic leadership and relationship management to enhance...

Accelerate customer success by managing relationships, driving growth, and ensuring satisfaction while leveraging expertise in GE Control Products and service agreements. Be the key point of contact f...

Champion compliance by managing telecommunications regulatory obligations, ensuring accurate filings and contributing to cross-functional collaboration to mitigate risks and enhance operational effici...

Grow your leadership skills by driving team success through effective training, coaching, and motivation while cultivating strong relationships with clients and stakeholders to meet sales goals in a f...

Pioneer customer success with enterprise restaurant groups. Drive retention, growth, and strategic relationships while shaping best practices. You'll be the business consultant they need to thrive in...

Lead the charge in managing K-12 dining operations, driving performance and client satisfaction across multiple locations. Engage with teams to deliver strategic oversight, financial accountability, a...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Lead and empower a team of Customer Success Managers to enhance customer satisfaction, drive retention, and leverage strategic relationships with enterprise accounts, all while fostering a culture of...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Optimize customer service excellence by leading multi-faceted teams and driving strategic initiatives across operational functions, quality assurance, and employee engagement. This role demands robust...

Transform marketing performance through data-driven insights and financial accountability. Own data integrity, enhance reporting accuracy, and align cross-functional teams to optimize marketing invest...

Lead product strategy for a key area within Cards and Personal Loans, balancing customer needs and business objectives. Drive alignment and innovation while ensuring compliance and effective problem-s...

Unlock project success by leading service initiatives, ensuring seamless management from client inquiry to completion while collaborating effectively across functions and maintaining high customer sat...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...