In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$70K - $95K *
Partner with us to enhance client satisfaction by building lasting relationships, driving solutions, and optimizing service delivery in a dynamic environment. Use your expertise to create measurable s...
2 weeks ago
$80K - $124K *
Empower a field team through leadership and strategic guidance, ensuring optimal program delivery and client satisfaction while driving performance metrics and fostering team development in a dynamic...
4 weeks ago
Senior Director Client Services
$120K - $150K *
Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...
1 week ago
Customer Success Manager - Canada
$70K - $95K *
Drive customer success by managing enterprise accounts, enhancing product adoption, and ensuring value realization. Collaborate cross-functionally to achieve strategic business objectives and nurture...
1 month ago
$100K - $130K *
Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...
Yesterday
Field Service Manager- East Coast
$109K - $136K *
Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...
1 week ago
Manager, Customer Account Management, SMB
$123K - $154K *
Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...
2 weeks ago
$65K - $100K *
Shape the future of consumer finance by leading a dynamic team. Drive branch success, enhance customer experiences, and ensure compliance across the district while fostering growth and delivering on p...
2 days ago
Customer Success Manager | Mid-Market
$70K - $95K *
Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...
2 days ago
Product Manager, CX & Support Operations
$80K - $110K *
Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...
2 weeks ago
$90K - $120K *
Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...
1 week ago
$75K - $90K *
Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...
4 weeks ago
POS Customer Success Manager (US/Canada)
$90K - $100K *
Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...
2 weeks ago
$95K - $126K *
Join us in transforming the Client Services infrastructure, ensuring excellence in customer care through leadership and strategic initiatives. You'll optimize operations, empower teams, and drive a Cu...
Today
$82K - $94K *
Develop expertise in safety services, advising diverse clients on loss prevention and compliance. Manage client relationships, conduct assessments, and implement effective safety programs while ensuri...
4 days ago
Technical Customer Service Manager - Low Voltage Wire & Cable
$100K - $115K *
Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...
4 days ago
Senior Manager of Account Management - Local Markets (International Team)
$75K - $174K *
Pioneer innovative strategies in account management to enhance customer retention and satisfaction while leading a team of Account Executives to drive growth within a diverse portfolio and improve ope...
1 week ago
$77K - $104K *
Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...
2 weeks ago
Manager, Revenue Growth Management (RGM)
$140K *
Empower the Revenue Management team to boost growth through strategic pricing and promotional initiatives. Utilize analytics for trade optimization, collaborating across Sales and Marketing to identif...
3 weeks ago
$90K - $120K *
Drive client satisfaction by managing VIP accounts and campaigns. Cultivate relationships, provide strategic insights, and collaborate with teams to enhance deliverables. Mentor junior staff while sta...
2 days ago
$80K - $90K *
Drive project success by effectively managing client accounts, ensuring timely, high-quality delivery and fostering strong business relationships while identifying growth opportunities. Join us to ele...
Today
Senior Manager, Customer Experience
$143K - $210K *
Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...
2 weeks ago
$80K - $100K *
Manage supplier onboarding processes while leading a team to enhance compliance and optimize performance metrics across multiple workforce programs, ensuring seamless integration and data integrity fo...
2 days ago
$80K - $110K *
Unlock potential by facilitating seamless customer experiences through project management and relationship building. Drive adoption and satisfaction, ensuring successful implementations and long-term...
3 weeks ago
Technical Customer Success Manager
$90K - $130K *
Deliver strategic technical leadership for complex enterprise accounts, ensuring customer success and alignment across internal teams. Own executive engagements, drive implementation, and enhance AI g...
Yesterday
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.