Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$100K - $140K *

Optimize client relationships by ensuring seamless communication and operational excellence. Collaborate across teams to drive client success, manage deliverables, and enhance platform utilization whi...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$131K - $175K *

Manage complex technology initiatives across IT, enhancing program delivery and maturing the PMO. Collaborate with leadership to drive strategic projects, ensuring alignment and efficiency in executio...

California, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$95K - $115K *

Lead and enhance day-to-day accounting operations, focusing on accounts payable, receivable, and cash management. Collaborate with cross-functional teams to ensure accurate, timely transactions while...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$107K - $147K *

Elevate sales operations by ensuring efficient processes and accurate data management. Collaborate with cross-functional teams to support strategic decisions and drive continuous improvement in CRM sy...

New Hampshire, USRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Empower a high-performing operations team to enhance client service and drive process improvements in wealth management. Lead daily operations, oversee investment activities, and foster a culture of e...

Chicago, ILRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$102K - $125K *

Support efficient frontline operations by enhancing onboarding, performance management, and process automation. Collaborate across teams to improve care delivery and ensure a seamless experience for n...

New York, NYRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $125K *

Lead and oversee Account Management teams, ensuring operational excellence and compliance while fostering staff development and enhancing client relationships in a dynamic remote environment...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Accelerate client relationships by managing strategic accounts, driving revenue growth, and expanding service lines. Collaborate with internal teams to ensure client satisfaction and deliver tailored...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$88K - $105K *

Join a team that's dedicated to delivering exceptional client service and operational excellence. As a Program Manager, you'll oversee program execution, account management, and financial oversight wh...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$140K - $175K *

Lead transformative insurance program initiatives, overseeing technology enhancements and operational workflows. Collaborate across teams to drive project management and ensure compliance, while optim...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Drive operational excellence by leading global partnerships and enhancing efficiency. Collaborate with teams to achieve strategic goals, support change management, and ensure accountability in meeting...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Media

$100K - $120K *

Accelerate your career by driving strategic account management and commercial excellence. Build trusted relationships, execute growth strategies, and leverage market insights to enhance customer value...

Florence, KYRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $110K *

Lead client relationships in healthcare services, ensuring satisfaction and efficient communication. Oversee account management, resolve issues, and collaborate with teams to enhance service delivery...

Jacksonville, FLRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Drive operational excellence by developing and maintaining standards, ensuring consistency across markets, and collaborating with cross-functional teams to enhance processes and documentation for opti...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's driving innovation by leading cross-functional programs that enhance business engagement and operational efficiency, bridging technology and strategy to support growth in a dynamic...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$175K - $220K *

Oversee a global transaction management team, driving strategic real estate initiatives and ensuring effective execution of commercial transactions while mentoring staff and enhancing operational perf...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$92K - $130K *

Shape the future of pharmacy benefits by managing key client relationships, ensuring operational excellence, and driving satisfaction through effective communication and problem-solving in a dynamic P...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$129K *

Champion successful automation implementations by leading complex 3PL projects. Manage cross-functional teams, timelines, and budgets, while ensuring alignment with customer expectations and operation...

Bernville, PARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$125K - $150K *

Unlock growth by leading RevOps initiatives that enhance acquisition, strengthen pipelines, and optimize seller performance through data-driven strategies and robust analytics, ensuring alignment with...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $150K *

Advance revenue operations initiatives to drive growth, enhance pipeline quality, and optimize sales processes. Collaborate with cross-functional teams to harness data insights and streamline strategi...

CanadaRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Transform the SOW process by managing contracts, mentoring teams, and ensuring quality assurance. Collaborate with stakeholders to enhance service delivery and drive operational excellence in a dynami...

Atlanta, GARemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $164K *

Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Lead a dynamic team of CX Specialists to enhance client security and experience. Oversee risk operations, manage high-stakes inquiries, and develop talent in a fast-paced environment while ensuring co...

CanadaRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$133K - $204K *

Join a team that's redefining security operations by leading a dynamic Cyber Defense unit. You'll manage SOC performance, drive AI integration, and ensure effective incident response while mentoring e...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.