Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$100K - $120K *

Shape the future of project management by leading software implementations, enhancing efficiency, and collaborating with diverse teams. Drive success through strategic planning and effective communica...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by driving sales growth through strategic prospecting and relationship building. Leverage your expertise to connect clients with tailored solutions, while enjoying robust training and...

Florida, USRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K *

Engage customers throughout their journey, driving adoption, retention, and growth. Own relationships, monitor health, and collaborate cross-functionally to ensure success and value from the platform...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$165K - $190K *

Lead the charge in designing scalable Oracle ERP Financials solutions, managing client engagements, and mentoring teams. Drive impactful recommendations through data analysis and project management ac...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$175K - $185K *

Shape the future of product marketing by crafting compelling narratives and strategies. Collaborate with cross-functional teams to translate technical capabilities into impactful content and drive suc...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$169K - $298K *

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Join a team that's enhancing third-party risk management by leading strategic oversight, driving program improvements, and collaborating with stakeholders to ensure compliance and effective risk mitig...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $95K *

Lead the charge in client engagement and lifecycle management, driving retention and organic growth within legal accounts. Build relationships, identify cross-sell opportunities, and ensure high clien...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $170K *

Join a team that's advancing enterprise talent strategy through data-driven performance management, succession planning, and organizational effectiveness, partnering with leaders to build high-perform...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Drive client success by leading strategic account teams, ensuring satisfaction, and fostering strong relationships. Leverage expertise to enhance service delivery and support client retention through...

RemoteRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$66K - $110K *

Elevate your career by leading a dynamic team in retirement operations. Drive performance, enhance customer experiences, and implement process improvements while fostering a collaborative environment...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $140K *

Drive organizational success by partnering with field leaders to align workforce strategies, enhance talent development, and manage workplace resolutions, ensuring effective staffing and engagement ac...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Reimagine client partnerships by managing complex relationships, driving performance, and leading recovery strategies. Collaborate with executives to ensure client success and identify growth opportun...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Accelerate progress at the forefront of recruiting operations by delivering impactful consulting and educational content. Collaborate with teams to enhance customer success and drive measurable outcom...

Union, NJRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $179K *

Transform customer success by leading a high-performing team, driving satisfaction and retention in a fast-paced SaaS environment. Collaborate across functions to enhance customer strategies and deliv...

United StatesRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$110K - $130K *

Join a team that's dedicated to driving client success and growth by managing a substantial book of business. Leverage your expertise in account management to foster relationships and influence produc...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$112K - $193K *

Innovate with us as you lead Epic application teams, mentor staff, and enhance clinical workflows. Drive diversity and inclusion while managing large-scale projects and leveraging AI tools to optimize...

Eden Prairie, MNRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$136K - $204K *

Unlock potential by leading clinical database development and integration teams. Drive operational excellence and compliance in clinical research, ensuring high-quality data solutions while collaborat...

Minneapolis, MNRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $108K *

Transform payer billing implementations by managing complex projects, collaborating across teams, and driving process improvements. Leverage strong problem-solving skills to enhance operational effici...

South San Francisco, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Shape client success by managing campaigns and relationships. Drive performance through strategic insights, optimize Meta advertising, and ensure client satisfaction while tackling challenges proactiv...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $150K *

Lead the strategy and execution of marketing programs to enhance member experience throughout their journey, ensuring clear communication and engagement across all touchpoints while collaborating with...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Inspire exceptional customer service as a hands-on leader, optimizing support processes and enhancing team performance. Drive measurable improvements in customer satisfaction and employee engagement t...

Oxnard, CARemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock your potential by driving customer success and strategic growth. Collaborate with cross-functional teams to enhance customer outcomes, mitigate risks, and expand enterprise accounts, ensuring l...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $178K *

Lead the evolution of our CMS and AI web strategy, driving product vision and execution for public sector clients. Collaborate with cross-functional teams to deliver innovative, customer-focused solut...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Join a team that's driving strategic growth by managing executive relationships and leading virtual teams to deliver tailored ServiceNow solutions for top-tier clients, ensuring exceptional customer e...

Bentonville, ARRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.