Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$90K - $110K *

Drive operational excellence by managing the ePlus program, leading teams, and implementing scalable processes to enhance customer satisfaction and performance outcomes across the organization...

Wisconsin, USRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Unlock operational excellence by leading talent acquisition processes and programs. Drive team development, enhance recruiting efficiency, and partner with stakeholders to strengthen talent pipelines...

Richardson, TXRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$150K - $175K *

Join a team that's driving transformation in insurance technology by leading complex SaaS programs. You'll ensure delivery excellence, manage risks, and enhance client confidence while shaping the fut...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$177K - $290K *

Transform UX operations by unifying decision-making and enhancing workflows across disciplines. Drive continuous improvement through automation and strategic partnerships, ensuring a cohesive UX organ...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Consumer Technology

$67K - $99K *

Join a team that's dedicated to delivering exceptional client support in Corporate Trust. Engage with clients, manage transactions, and ensure compliance while collaborating with internal teams to fos...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$74K - $98K *

Elevate quality operations by leading corrective action plans (CAPs) for regulatory compliance. Collaborate with cross-functional teams to drive accountability, resolve barriers, and ensure sustained...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...

Norcross, GARemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring high-quality service and proacti...

Norcross, GARemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in optimizing business operations by collaborating across departments, managing cross-functional projects, and enhancing performance. Drive strategic initiatives and support the operat...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $125K *

Accelerate progress at our financial reporting function by leading compliance, ensuring accurate statements, and mentoring a skilled team. Drive technical accounting excellence and support executive d...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$52K - $179K *

Champion growth by managing distribution partners, driving enablement, and crafting strategies that elevate performance. Collaborate cross-functionally to deliver impactful results and foster strong r...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Serve as a strategic advisor to clients, fostering relationships and ensuring seamless service delivery while driving client satisfaction and retention through proactive support and collaboration with...

Iselin, NJRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$110K - $125K *

Lead the charge in transforming IT Managed Services by overseeing infrastructure migration to AWS, enhancing security, and fostering team growth while ensuring top-tier service delivery across North A...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $112K *

Drive the development and execution of a comprehensive enterprise risk management program, collaborating across global functions to enhance risk governance, reporting, and education while maintaining...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $110K *

Lead and enhance the Workers' Compensation claims team, ensuring compliance, quality handling, and client satisfaction while mentoring staff and driving operational efficiency across diverse caseloads...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Drive successful payer implementations by coordinating cross-functional teams, managing project plans, and ensuring alignment from contract signing to go-live. Bring clarity to complex projects and ta...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Shape the future of data governance by leading a team to manage third-party data compliance, ensuring operational excellence and regulatory adherence while fostering collaboration across business unit...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $110K *

Elevate your career by joining a dynamic Technical Operations team focused on cloud-native infrastructure and Kubernetes. Collaborate across teams to enhance platform reliability and drive operational...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Advance your career as a multi-site operational leader, ensuring high-quality sanitation services, regulatory compliance, and team performance across various locations while supporting new site launch...

St. Cloud, MNRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$105K - $182K *

Unlock your potential by driving sales and customer satisfaction in the Great Lakes market. Build strong relationships with retailers while achieving measurable targets and leading initiatives to enha...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Accelerate customer success by managing enterprise accounts, driving onboarding, and ensuring long-term satisfaction. Collaborate cross-functionally to deliver value, mitigate risks, and identify grow...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Build strong relationships with client executives, leading strategic account management for cybersecurity solutions. Drive sales growth, enhance client satisfaction, and collaborate with cross-functio...

Houston, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$69K - $101K *

Join us to enhance member health outcomes through holistic care management, collaborating with multidisciplinary teams to support individuals with complex needs. Utilize assessments and interventions...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Optimize our product suite to elevate financial advisory capabilities through innovative AI solutions. Lead the entire product lifecycle, collaborating with diverse teams to transform complex workflow...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $160K *

Lead the charge in transforming claims management by leveraging your expertise to drive data-informed decisions, enhance processes, and foster collaboration across teams, ensuring exceptional service...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.