Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$95K - $125K *

Transform client relations through innovative sales strategies while achieving consistent targets in a dynamic market. Drive growth by effectively managing existing partnerships and exploring new oppo...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Transform customer experiences by leading a dynamic Policy Operations team, driving process innovation, and collaborating with cross-functional partners to enhance service delivery and operational eff...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$65K - $116K *

Engage with clients to ensure seamless delivery of Insurance Discovery services, managing relationships and expectations while coordinating with internal teams for successful implementation and ongoin...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Drive operational excellence by managing global marketing automation tools and processes. Collaborate with teams to enhance data-driven marketing, optimize workflows, and execute impactful campaigns t...

Atlanta, GARemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $190K *

Drive the Integrated Operations Center, overseeing cybersecurity operations, fraud defense, and incident management. Lead cross-functional teams to enhance threat detection, operational resilience, an...

Lancaster, PARemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Champion the development of clinical operations by managing a network of providers, establishing policies, and enhancing quality programs. Collaborate with leadership to ensure operational excellence...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Join a dynamic team to lead end-to-end campaign operations, optimizing marketing technology and driving pipeline growth through effective data management and cross-functional collaboration...

Milwaukee, WIRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$60K - $110K *

Join a team that's optimizing programmatic advertising initiatives, managing campaigns, and enhancing revenue through data-driven insights and strong partner relationships. Your analytical skills will...

New York, NYRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $125K *

Elevate media operations by establishing best practices and processes, ensuring flawless execution in a dynamic environment. Collaborate with diverse teams to optimize workflows and enhance client exp...

New York, NYRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $155K *

Join a dynamic team as a key partner in revenue operations, collaborating with sales leadership to drive growth, manage forecasting, and enhance business strategies across multiple units. Embrace inno...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Contribute to quality operations initiatives by reviewing study documents, supporting audits, and ensuring compliance with regulatory standards. Collaborate with cross-functional teams to enhance qual...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's dedicated to enhancing client relationships and driving retention. You'll collaborate with financial advisors and internal partners to deliver exceptional service and strategic solu...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate client relationships by serving as a dedicated contact for elite advisor plans. Collaborate with sales and operations to ensure exceptional service, retention, and strategic support for financ...

Florida, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Empower client relationships by managing elite advisor plans, ensuring exceptional service and retention. Collaborate with sales and operations to deliver consultative support, resolve issues, and dri...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $220K *

Join a team that's redefining operational excellence by empowering the COO. You'll streamline communications, manage scheduling, and enhance productivity, enabling strategic focus and impactful decisi...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Optimize product operations by driving launches, enhancing documentation, and improving customer experiences. Collaborate with cross-functional teams to ensure seamless feature adoption and leverage c...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Lead the charge in operational excellence by overseeing performance across client accounts, ensuring effective communication and high-quality execution in revenue cycle management, while mentoring tea...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $163K *

Lead and manage client-facing teams to deliver high-quality card processing projects, ensuring successful implementations and client satisfaction through effective project management and strategic ove...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$132K - $199K *

Lead the charge in driving Professional Services sales and client success within the US Public Sector, collaborating across teams to maximize revenue, enhance client relationships, and ensure successf...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $188K *

Join a team that's dedicated to enhancing operational capabilities and delivering high-quality servicing experiences. Collaborate across functions to drive scalable solutions and ensure agents are equ...

CanadaRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Drive sales excellence by leading and developing a high-performing sales team. Oversee SDRs, AEs, and Team Leads to achieve targets, enhance productivity, and implement effective sales strategies for...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Transform client relationships by leading a dynamic team to achieve financial growth and enhance client experiences across a diverse portfolio. Drive strategic initiatives and foster collaboration to...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $250K *

Lead and innovate security operations to enhance threat detection, incident response, and exposure management. Drive team growth and establish a robust operating model while collaborating across techn...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$84K - $131K *

Lead strategic initiatives by managing client relationships and program execution. Collaborate with senior leadership to enhance service delivery and drive project success, ensuring alignment with fin...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Champion the future of customer experience by leading seamless deployments from signature to go-live. Drive process improvements, enhance team collaboration, and ensure customer satisfaction through e...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.