Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$118K - $183K *

Join a team that's driving partner growth through strategic engagement, AI adoption, and solution development. Collaborate across diverse partner types to enhance business outcomes and ensure scalable...

Vienna, VARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Engage with C-level executives and administrators to enhance client relationships, drive satisfaction, and optimize retirement plans. Collaborate across teams to ensure service excellence and identify...

Wisconsin, USRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$111K - $189K *

Take ownership of Db2 for z/os databases, ensuring data accuracy, security, and performance. Mentor junior DBAs, implement enhancements, and collaborate with teams to optimize database operations and...

Georgia, USRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Champion innovation by discovering and scaling new business opportunities. Collaborate with Sales and customers to prototype solutions, turning insights into market-ready products that drive growth an...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Transform correctional technology solutions by serving as a trusted advisor, enhancing customer relationships, and driving adoption through strategic guidance and expertise. Engage with stakeholders t...

Phoenix, AZRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $175K *

Transform your career as a Senior Software Engineer, leading cross-functional teams to design and implement Java Spring Boot microservices and RESTful APIs on AWS, driving innovation and operational e...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $225K *

Engage with us to drive strategic alliances, enhance partnerships, and execute joint initiatives that foster revenue growth and market presence. Collaborate across teams to position solutions effectiv...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $105K *

Join us to drive project success in government IT contracts, coordinating deliverables, schedules, and Agile practices. Collaborate with cross-functional teams to ensure compliance and enhance network...

Charleston, SCRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $150K *

Join a team that's dedicated to ensuring software quality by developing and executing comprehensive tests. Collaborate with peers to enhance testing methodologies and mentor teammates in a dynamic and...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $182K *

Join a team that's dedicated to transforming business needs into innovative software solutions. Collaborate with clients and developers to ensure high satisfaction and successful adoption while advanc...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$200K *

Lead the charge in building and scaling AI Data Operations, transforming emerging opportunities into commercially viable solutions. Drive strategy, partnerships, and operational excellence to support...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $155K *

Unlock potential by driving innovative AI solutions through hands-on engineering and client collaboration. Transform complex business challenges into reliable, production-ready software while enhancin...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $125K *

Optimize processes and lead cross-functional teams to enhance efficiency. Collaborate with leadership to align goals, implement strategies, and provide training on best practices for continuous improv...

California, USRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Transform the agent experience by leading strategy across recruitment, onboarding, and ongoing support. Drive engagement and success through cohesive learning and development initiatives, ensuring age...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$85K - $145K *

Deliver your expertise in API management and cloud automation, supporting and optimizing Kong API Gateway environments while collaborating with development teams to enhance infrastructure and applicat...

Illinois, USRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$78K - $131K *

Contribute to the development and administration of competitive compensation programs, ensuring alignment with organizational strategy. Lead projects and provide consultation to HR partners while main...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$107K - $173K *

Lead the charge in optimizing SAP FICO systems, collaborating with Finance teams to enhance financial processes, ensuring compliance, and driving impactful projects on the SAP S4 HANA platform for imp...

Pennsylvania, USRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Empower healthcare IT delivery by managing a dynamic team, ensuring operational excellence, and driving EMR performance. Collaborate with clinical stakeholders to enhance patient care through effectiv...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $126K *

Lead and optimize subcontract management by negotiating agreements, ensuring compliance, and collaborating with stakeholders to drive successful federal contracting outcomes while mentoring junior sta...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Champion client success by leading complex implementations, managing risks, and ensuring operational readiness. Collaborate with executive stakeholders to deliver projects on time while maintaining hi...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Lead complex advisor transitions end-to-end, ensuring seamless onboarding and process improvements while managing a team and enhancing operational efficiency in a fast-paced environment...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $216K *

Champion the development of high-performance REST APIs, leading architectural decisions and mentoring engineers. Collaborate across teams to enhance system performance and establish best practices in...

Cambridge, ONRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Transform sales performance by leading and developing a high-performing team, driving client growth, managing pipelines, and ensuring accurate forecasting in a competitive market...

Woodbridge, NJRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$123K - $205K *

Unlock potential by leading the design and evolution of complex CICS infrastructure solutions that underpin critical enterprise operations, leveraging your expertise to enhance performance and drive i...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $145K *

Lead the AirHub implementation, coordinating complex enterprise initiatives and ensuring operational readiness across cross-functional teams, from UAT to production rollouts, enhancing user support an...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.