Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$63K - $105K *

Shape the future of enterprise applications by leveraging your SAP ABAP expertise. Collaborate with cross-functional teams to design, develop, and implement innovative solutions that enhance business...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$81K - $134K *

Lead the charge in managing complex 1st party property claims, conducting thorough inspections, and ensuring fair resolutions. Foster relationships with stakeholders while mentoring junior staff in a...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Drive complex project implementations by leading cross-functional teams, managing deliverables, and ensuring compliance. Leverage Salesforce expertise to optimize processes and foster client relations...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that's redefining technical support for enterprise customers. You'll own escalations, advocate for clients, and build scalable processes while collaborating with engineering to enhance our...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Join a team that's dedicated to designing and developing innovative web applications. Collaborate with diverse stakeholders to implement features, ensure system stability, and provide technical guidan...

Miami, FLRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $133K *

Unlock the potential of global clinical trials by leading feasibility projects, analyzing data, and developing strategies. Collaborate with cross-functional teams to deliver insights and drive operati...

Durham, NCRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$75K - $158K *

Join a team that's dedicated to optimizing operations in a fast-paced environment. Support technical and functional stakeholders while ensuring seamless processing and troubleshooting across systems...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Collaborate with executives to lead full-cycle executive recruitment, develop search strategies, and enhance candidate experiences while utilizing data-driven insights to optimize talent acquisition p...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$95K - $115K *

Empower your career by bridging sales and engineering as a key technical resource. You'll scope, quote, and support customer needs for low and medium-voltage switchgear solutions, ensuring alignment w...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $90K *

Analyze and enhance corporate technology infrastructure, ensuring optimal performance and security. Collaborate with cross-functional teams to troubleshoot complex issues and improve employee experien...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Elevate customer success by guiding clients through onboarding and product adoption. Serve as a trusted advisor, ensuring maximum value from solutions while advocating for customer needs within the or...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $150K *

Empower teams by providing technical leadership in data science and AI/ML, driving enterprise data modernization initiatives. Collaborate with stakeholders to design and deliver impactful decision-mak...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$108K - $130K *

Unlock potential by leading site-of-care initiatives across diverse healthcare settings. Engage with infusion providers and clinics to assess needs, identify barriers, and develop strategic plans that...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Deliver innovative Appian solutions by developing, enhancing, and maintaining applications while supporting modernization initiatives in a collaborative Agile environment. Troubleshoot issues and ensu...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Lead the charge in designing and implementing SAP EHS solutions for complex federal projects, ensuring compliance and effective incident management while collaborating with stakeholders to optimize en...

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1 week ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $210K *

Join as a strategic leader in driving go-to-market initiatives for our Asset Management portfolio. Collaborate across teams worldwide to enhance customer satisfaction, optimize sales strategies, and e...

Addison, TXRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$92K - $185K *

Join our Agile Product Team as a Senior Software Development Engineer, driving the creation of high-quality products for the Claims organization. Leverage your expertise in full stack development and...

Texas, USRemote

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$83K - $222K *

Drive innovation by delivering high-quality web applications and interactive dashboards. Collaborate with cross-functional teams to integrate AI capabilities and build resilient APIs in a fast-paced...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Champion statistical programming excellence in oncology clinical trials. Lead programming activities, collaborate with cross-functional teams, and ensure high-quality deliverables from study start-up...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Unlock your potential as a Technical Project Manager, driving software delivery timelines and ensuring seamless project execution with engineering and product teams. Foster strong stakeholder relation...

Toronto, ONRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's revolutionizing pharmacy operations with AI. As a Software Engineer, you'll independently ship impactful features and fixes, collaborating closely with experienced engineers in a fa...

Orlando, FLRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $160K *

Drive the development of critical enterprise applications for defense personnel, utilizing Java, Spring Boot, and Angular. Collaborate in an agile team to enhance program and financial management tool...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $193K *

Lead the charge in transforming finance operations by owning AI-powered solutions from concept to deployment. Collaborate with cross-functional teams to drive innovation and ensure data readiness, enh...

Eden Prairie, MNRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in defining technical solutions, managing risks, and guiding development teams to ensure optimal software delivery while collaborating with clients and enforcing coding standards...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $130K *

Join a team that's redefining billing solutions in the legal sector. Leverage your expertise in law firm financial operations to support sales efforts, conduct client demos, and enhance our innovative...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.