Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$100K - $115K *
Join a team that's dedicated to enhancing software quality throughout the development lifecycle. Collaborate with engineers and product teams to implement effective testing strategies and automation...
6 days ago
$100K - $120K *
Advance your career by ensuring product quality through innovative automated and manual testing. Collaborate with cross-functional teams to embed quality standards and leverage AI-driven tools for enh...
6 days ago
Senior IT Business Analyst - SAP HR
$88K - $138K *
Manage and enhance SAP HCM solutions by analyzing requirements, configuring modules, and collaborating with internal clients to deliver optimal HR solutions. Drive best practices and ensure effective...
Today
Senior Business Analyst/Data Governance Lead
$81K - $115K *
Drive effective governance and business analysis by collaborating with stakeholders to gather requirements, enhance processes, and ensure compliance across the portfolio, fostering continuous improvem...
1 week ago
Analyst - Product Development - Transaction Banking Product, TD Securities
$75K - $135K *
Join the charge in transforming Transaction Banking products by collaborating with cross-functional teams to deliver innovative solutions that enhance client experiences and drive business growth acro...
5 days ago
Analyst - Product Development - Transaction Banking Product, TD Securities
$75K - $135K *
Transform the Transaction Banking landscape by supporting product development and delivery. Collaborate with cross-functional teams to enhance capabilities in Payables & Receivables, driving innovativ...
5 days ago
$61K - $104K *
Grow your career as a Junior Technical Business Analyst, supporting technology delivery in energy efficiency. Collaborate with teams to gather requirements, analyze data, and ensure successful impleme...
2 days ago
$87K - $132K *
Join a team that's dedicated to optimizing the ServiceNow platform, translating stakeholder needs into effective solutions. Collaborate with cross-functional teams to enhance workflows, improve user e...
2 weeks ago
$80K - $95K *
Join a dynamic team driving Operational Excellence by transforming data into actionable insights that enhance decision-making, track financial benefits, and foster collaboration across business units...
Reposted 2 days ago
Epic Analyst II - ASAP Certification Required
$84K - $134K *
Optimize clinical operations by leveraging Epic Systems expertise to enhance workflows, support users, and ensure effective implementation of software solutions. Collaborate with teams to analyze need...
1 week ago
$117K - $176K *
Analyze financial data to support strategic objectives across multiple hospitals. Collaborate with affiliates on feasibility studies and operational performance analysis, ensuring effective resource u...
Yesterday
$80K - $95K *
Elevate project outcomes by gathering requirements, improving processes, and providing training. Collaborate with clients and teams to customize solutions and ensure effective system administration wh...
Today
$66K - $109K *
Deliver exceptional support by efficiently resolving IT incidents and requests. Collaborate with cross-functional teams to enhance user experience and maintain critical applications, ensuring seamless...
1 week ago
$66K - $109K *
Optimize IT support operations by efficiently triaging and resolving Tier 0-2 incidents. Collaborate with cross-functional teams to enhance user experience and maintain critical applications in a dyna...
1 week ago
$87K - $108K *
Champion customer success by providing expert technical support for bioprocessing products. Collaborate with teams to troubleshoot issues, enhance product knowledge, and ensure a positive experience f...
1 week ago
$87K - $108K *
Champion customer success by providing expert technical support for bioprocessing products. Collaborate with teams to troubleshoot issues, enhance documentation, and drive resolutions, ensuring a seam...
1 week ago
$87K - $108K *
Empower customer success by providing expert technical support for bioprocessing products. Collaborate with teams to troubleshoot issues, enhance product knowledge, and ensure a positive experience fo...
1 week ago
$80K - $95K *
Join a team that's dedicated to enhancing customer solutions through technical expertise and innovative problem-solving. Collaborate closely with clients to deliver high-quality services and ensure op...
1 week ago
$95K - $119K *
Explore innovative solutions in application engineering, supporting global distribution channels by preparing technical proposals and quotations for centrifugal pumps. Collaborate across departments t...
1 week ago
$95K - $119K *
Unlock potential by supporting domestic and international distribution channels through technical proposals and quotations for API 610 Centrifugal pumps, ensuring customer needs are met with precision...
1 week ago
$80K - $95K *
Empower the future of application support by enhancing system resilience and efficiency through DevOps practices, automation, and collaboration with Agile teams to ensure reliable technology delivery...
2 weeks ago
$150K - $180K *
Engage in innovative problem-solving by applying computer science principles to enhance DoD systems. Lead projects, assess user needs, and drive automation improvements for U.S. Navy and Special Opera...
2 weeks ago
$100K - $130K *
Optimize analytical solutions to enhance business performance and decision-making across the insurance portfolio. Lead actuarial research, risk management, and cross-functional initiatives while foste...
3 weeks ago
SAP ERP Business Analyst (Sales & Logistics)
$115K - $138K *
Elevate business processes by optimizing SAP Sales and Logistics solutions. Collaborate with stakeholders to analyze requirements, configure applications, and implement enhancements, driving efficient...
Reposted 2 days ago
$92K - $123K *
Unlock potential by leveraging data analytics to drive healthcare trends, enhance product development, and improve cost efficiency. Collaborate with diverse teams to influence strategic decisions and...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.