Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
BenTech Partner Support Specialist (Hybrid)
$82K - $135K *
Empower your career by delivering exceptional customer support and technical solutions. Collaborate with partners to resolve issues, enhance integrations, and ensure a seamless experience in a dynamic...
1 week ago
BenTech Partner Support Specialist (Hybrid)
$82K - $135K *
Drive exceptional customer experiences by providing escalated support for technology partners. Collaborate across teams to troubleshoot issues, facilitate integrations, and enhance the digital ecosyst...
1 week ago
Senior IT Business Analyst - Coupa
$110K - $130K *
Drive efficiency and operational excellence by bridging Procurement, Finance, and IT. Collaborate on Coupa and SAP configurations, integrations, and continuous improvements to enhance the Procure-to-P...
3 weeks ago
$98K - $119K *
Shape the future of client support operations by bridging teams, optimizing resources, and enhancing client satisfaction through strategic problem-solving and effective communication in a dynamic envi...
Today
Epic Professional Billing Application Analyst
$61K - $122K *
Join us to enhance cancer diagnostics through application analysis and support. You'll design, configure, and improve systems while collaborating with stakeholders to optimize workflows and resolve te...
5 days ago
$64K - $101K *
Drive impactful data solutions by ensuring accuracy in regulatory reporting. Collaborate across teams to enhance processes, tackle complex data issues, and support continuous improvement initiatives i...
Reposted today
$64K - $101K *
Analyze complex data issues and enhance regulatory reporting processes. Collaborate with cross-functional teams to ensure accuracy and efficiency while driving continuous improvement initiatives. Idea...
3 weeks ago
$64K - $101K *
Drive data integrity and regulatory reporting excellence by analyzing complex issues, collaborating with teams, and implementing solutions that enhance reporting quality and efficiency. Your analytica...
3 weeks ago
Senior Analyst, Infrastructure
$105K - $130K *
Empower your career by providing analytical support to shape investment strategies and manage infrastructure portfolios. Collaborate with a dynamic team to assess opportunities and integrate ESG consi...
2 weeks ago
$110K - $130K *
Empower our team by ensuring the operational excellence of a cloud-based application platform. Collaborate with cross-functional teams to monitor performance, troubleshoot issues, and support software...
Today
Administrative Support Analyst/Executive Assistant
$70K - $148K *
Join a team that's dedicated to providing high-level administrative support, managing sensitive information, and enhancing organizational efficiency for a U.S. Army Project Office. Your leadership wil...
Reposted 1 week ago
$90K - $110K *
Take ownership of a dynamic support team, mentoring Software Support Engineers while enhancing customer satisfaction and operational efficiency through technical expertise and process improvements...
1 week ago
IT System Administrator Supervisor
$80K - $100K *
Champion operational excellence by leading IT systems management, ensuring robust network design, and fostering team development to drive innovation and efficiency in a dynamic environment...
Yesterday
$110K - $130K *
Transform custom application development by collaborating with business users and IT. Design, develop, and maintain software systems while ensuring best practices and technical documentation are follo...
1 week ago
Solution Advancement Engineer, Analytics Products
$110K - $150K *
Innovate within the Clinical Insights team as you drive analytics product delivery and AI platform development, collaborating with healthcare clients to shape software solutions and enhance user exper...
5 days ago
$80K - $95K *
Empower the Department of Defense's navigation warfare mission by providing expert analysis and support for positioning, navigation, and timing superiority, ensuring effective integration of cyber ope...
6 days ago
$75K - $100K *
Unlock potential by developing and integrating AI solutions that enhance Department of Defense operations. Collaborate with diverse stakeholders to translate complex technologies into practical tools...
5 days ago
Senior Billing Process Systems Analyst
$79K - $150K *
Elevate billing processes by overseeing design and governance within Oracle, ensuring efficiency and accuracy in invoicing. Collaborate with cross-functional teams to drive improvements and mentor jun...
2 weeks ago
$80K - $95K *
Analyze and translate business reporting needs into actionable requirements, collaborating with stakeholders and technical teams to enhance data integration and support Census operations through effec...
Yesterday
Senior Software Support Engineer
$95K - $115K *
Transform complex production issues into seamless solutions by owning Tier 3 support for Northwoods applications. Collaborate with engineering teams to enhance product performance while mentoring juni...
6 days ago
Application Programmer/Analyst Expert
$112K - $127K *
Elevate your career by leading the design and development of innovative applications that enhance operational efficiency and support strategic goals within a dynamic technology team. Drive impactful s...
Yesterday
Systems & Procedures Analyst I/II
$71K - $96K *
Analyze and enhance departmental operations by designing automated systems, conducting feasibility studies, and recommending improvements. Collaborate with personnel to streamline processes and ensure...
4 days ago
$87K - $137K *
Drive impactful BI solutions by developing dashboards and reports, enhancing data visualization, and ensuring data quality. Collaborate with stakeholders to translate business needs into technical sol...
3 weeks ago
Database and Application Support Engineer (Senior)
$150K - $180K *
Optimize database and application support by diagnosing outages, coordinating with IT teams, and ensuring service availability and recovery for enterprise systems, focusing on production support and i...
Today
Sr. Developer - Application Development N 4B
$120K - $145K *
Innovate by collaborating with stakeholders to design, develop, and enhance software applications. Lead troubleshooting efforts and conduct code reviews while staying current with industry trends to d...
2 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.