Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$80K - $153K *

Champion the future of trading support by providing critical technology assistance to traders. Ensure system stability and performance in a fast-paced environment while managing incidents and collabor...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's shaping the future of regulatory platforms by bridging business needs with technology solutions. As a Business Analyst, you'll tackle complex challenges, influence change, and deliv...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Empower finance and tax teams by bridging business needs with IT solutions. Analyze requirements, enhance processes, and implement innovative technologies to drive operational efficiency and excellenc...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$97K - $161K *

Elevate your career as a Desktop Engineer, focusing on SCCM and Windows endpoint management. Collaborate with teams to enhance ATM/TCR imaging solutions while driving operational efficiency and innova...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join us to drive ERP excellence as a Senior Applications Analyst, focusing on JD Edwards EnterpriseOne. Lead complex support, configuration, and modernization efforts across Finance and Supply Chain...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Empower your career by leading application systems analysis and programming. Drive project management, enhance user functionality, and mentor teams while collaborating with stakeholders to optimize sy...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $105K *

Join a team that's shaping the future of software development by leveraging your expertise in Java, Springboot, and Microservices. Collaborate with stakeholders to deliver high-quality solutions and d...

Mississauga, ONIn-Person

Today

  •   Less than 5 years exp.  •   Information Technology

$65K - $101K *

Drive advanced technical support for complex DesignJet issues, collaborating with teams to enhance service quality and customer experience. Utilize deep product knowledge to resolve hardware, software...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $105K *

Join a team that's transforming client experiences by ensuring seamless transitions to our lending software solutions. Collaborate with developers and analysts in an Agile environment to deliver quali...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Drive strategic initiatives by analyzing organizational performance and optimizing resource allocations. Collaborate on complex projects to enhance decision-making through data-driven insights and adv...

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to ensuring database and application reliability. This role focuses on diagnosing outages, coordinating recovery efforts, and supporting enterprise IT operations to mainta...

Chicago, ILRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $143K *

Join a team that's redefining user support in enterprise environments. Lead technical initiatives, resolve complex issues, and collaborate with stakeholders to enhance end-user computing solutions acr...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $87K *

Empower customer success by acting as a key liaison between service teams and product development, resolving escalations and enhancing product support through technical expertise and collaboration wit...

Burnaby, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Media

$122K - $160K *

Drive impactful clinical research by developing SAS programs for analysis datasets and regulatory submissions. Collaborate with teams to solve statistical programming challenges and mentor junior staf...

6 days ago

  •   Less than 5 years exp.  •   Staffing

$80K - $95K *

Lead and manage IT support services to enhance technology operations, ensuring compliance and user satisfaction in healthcare environments. Collaborate with teams to optimize processes and deliver eff...

Today

  •   5 - 7 years exp.  •   Healthcare

$90K - $125K *

Unlock potential by enhancing data architecture and pipelines, ensuring data quality and accessibility. Collaborate with teams to support analytics initiatives and drive data-driven decision-making ac...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$94K - $121K *

Drive the charge in developing and implementing robust software solutions that enhance enterprise integration and middleware platforms, ensuring reliability and security across critical business opera...

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$140K - $175K *

Elevate D2L's Application Security Program by refining security measures, collaborating with teams, and addressing risks. Utilize your expertise in security assessments and vulnerability management to...

Kitchener, ONRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $175K *

Innovate and enhance the Application Security Program by collaborating with teams to address security risks, perform assessments, and ensure compliance with industry standards, while driving continuou...

Kitchener, ONIn-Person

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $145K *

Join a dynamic team to provide database management and modernization support, ensuring effective data coordination and security measures. Contribute to critical functions within the PIMSS program, enh...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$135K - $160K *

Optimize technology support for Fixed Income trading, ensuring platform stability and effective incident response. Collaborate with traders and stakeholders to enhance operational efficiency in a fast...

6 days ago

  •   8 - 10 years exp.  •   Staffing

$140K - $160K *

Lead cross-functional teams to drive technology initiatives, ensuring operational stability and project delivery. Collaborate with stakeholders to align technology solutions with business goals while...

1 week ago

  •   8 - 10 years exp.  •   Staffing

$80K - $95K *

Explore the intersection of business and technology as you drive software development projects, facilitate Agile processes, and support organizational change. Collaborate with teams to deliver impactf...

Calgary, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $120K *

Optimize business processes by collaborating with stakeholders to gather, document, and validate healthcare requirements, while supporting agile development and enhancing user experience through effec...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Shape the future of clinical application management by analyzing portfolios, optimizing service delivery, and collaborating with stakeholders to enhance patient experiences and drive organizational gr...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.