Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Specialist, Product Management (MTSS)
$75K - $90K *
Lead the strategic expansion of assessment measures and platform capabilities. Own the product roadmap, collaborate with cross-functional teams, and enhance educator tools to improve student support a...
6 days ago
Senior Application Security Engineer
$125K - $150K *
Unlock potential by enhancing application security across web apps and APIs. Collaborate with engineering teams to assess risks, conduct reviews, and drive secure software practices throughout the dev...
2 weeks ago
Business Analyst - MDM & Data Governance
$95K - $115K *
Unlock potential by bridging business and technical teams to define and implement master data management and governance solutions, ensuring data quality and compliance across the organization...
3 weeks ago
$64K - $102K *
Elevate network performance by deploying and optimizing voice solutions, ensuring 99.999% uptime. Collaborate on network planning and security, while providing expert support and documentation for com...
Reposted 2 days ago
SailPoint Engineering lead, IAM
$140K - $180K *
Transform identity governance at scale by leading the SailPoint ISC platform. Drive strategy, architecture, and compliance across global operations while collaborating with cross-functional teams to e...
1 week ago
Remote Operations SCADA/HMI Engineer
$95K - $115K *
Drive the development and maintenance of SCADA applications in a dynamic Remote Operations Center, collaborating with engineers and operators to enhance monitoring and operational support for power ge...
Reposted today
$105K - $126K *
Lead and optimize subcontract management by negotiating agreements, ensuring compliance, and collaborating with stakeholders to drive successful federal contracting outcomes while mentoring junior sta...
3 weeks ago
$199K - $274K *
Transform enterprise-scale engineering capabilities by leading the TORC function, fostering collaboration across security and operations, and delivering innovative solutions for risk and control manag...
2 days ago
$90K - $110K *
Optimize real-time automation solutions across manufacturing and enterprise levels. Collaborate with engineering teams to design, implement, and enhance systems using diverse programming and design to...
1 week ago
Healthcare Solutions Consultant
$90K - $110K *
Grow strategic employer partnerships by leveraging existing networks and consultative sales skills. Collaborate with HR and executive teams to develop tailored healthcare solutions that enhance employ...
2 weeks ago
Healthcare Solutions Consultant
$90K - $110K *
Join us to drive innovative healthcare solutions by building strategic employer partnerships. Leverage your network in the Southeastern U.S. to enhance employee benefits and create measurable value th...
2 weeks ago
Software Engineer – Entry Level
$75K - $84K *
Design and develop software for U.S. Navy platforms, collaborating with cross-functional teams to enhance tactical capabilities. Engage in agile methodologies and contribute to innovative solutions fo...
3 days ago
Platform Product Manager - Healthcare SaaS
$110K - $130K *
Empower cross-functional teams to innovate and enhance platform capabilities, ensuring alignment with client needs and regulatory standards. Drive product vision from inception to adoption, leveraging...
5 days ago
Senior Business Analyst/Scrum Master
$100K - $110K *
Join a team that's advancing project success through Agile leadership and stakeholder engagement. As a vital contributor, you'll manage requirements and optimize workflows while collaborating with cro...
4 weeks ago
$87K - $130K *
Lead the charge in delivering high-value product increments by transforming strategic goals into actionable backlogs. Collaborate with stakeholders to ensure seamless API integrations and drive contin...
1 week ago
$74K - $125K *
Unlock the potential of data-driven solutions by enhancing CRM workflows and integrations. Collaborate with cross-functional teams to streamline processes, ensuring secure and efficient operations tha...
2 weeks ago
Offshore / Onshore Field Service Technician
$83K - $133K *
Join a team that's dedicated to providing expert technical support for ABB's Low and Medium Voltage drives. You'll perform installations, troubleshooting, and maintenance while collaborating with cust...
1 week ago
$80K - $95K *
Drive data integrity and operational excellence by resolving complex payer data issues, collaborating across teams, and enhancing data quality for value-based care initiatives. Play a key role in opti...
4 weeks ago
Sr Staff Software Engineer- Access Security - Veza
$171K - $300K *
Take ownership of architecting and developing AI-driven backend solutions for Access Security, enhancing identity intelligence and risk detection while collaborating with cross-functional teams to del...
1 week ago
$140K - $189K *
Engage clients by presenting tailored product demonstrations, addressing unique business challenges, and collaborating closely with sales teams to drive effective solutions and enhance customer experi...
4 weeks ago
$66K - $102K *
Unlock your potential as a Senior SAP FICO Consultant, driving impactful solutions and collaborating with teams to enhance financial processes. Leverage your expertise to deliver value in a dynamic co...
Today
Technical Specialist Outside Property
$81K - $134K *
Lead the charge in managing complex 1st party property claims, conducting thorough inspections, and ensuring fair resolutions. Foster relationships with stakeholders while mentoring junior staff in a...
1 week ago
$120K *
Lead the charge in transforming product data governance and analytics. Establish a unified source of truth for product metrics, drive strategic KPI development, and enhance transparency across teams t...
3 days ago
Technical Delivery Manager - Healthcare, Release Management & AI
$120K - $145K *
Shape the future of patient services by ensuring timely delivery of features and integrations. Collaborate across teams to enhance operational efficiency in a compliance-heavy environment, driving inn...
1 week ago
$90K - $115K *
Partner with us to enhance client engagement and product success by leveraging your analytical skills and industry insights. Collaborate cross-functionally to drive improvements and support user adopt...
3 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.