Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$104K *
Analyze and support security programs, ensuring compliance with regulations while enhancing operational efficiency. Collaborate with management to prioritize projects and improve administrative proces...
1 week ago
Senior Business Analyst – Electronic Health Record (EHR) Systems
$97K - $125K *
Drive impactful change by analyzing user needs and defining requirements for clinical applications. Collaborate with diverse teams to enhance electronic health record systems, ensuring effective docum...
4 days ago
Junior SAP Integration Developer
$63K - $105K *
Unlock your potential by contributing to SAP Integration Development, where you'll design, test, and support software solutions in a collaborative remote environment, ensuring seamless system communic...
Reposted 3 weeks ago
1LMX Oracle EPM IT Business Analyst -- Tax (TRCS)
$131K - $243K *
Empower your career by joining a dynamic team focused on enhancing Oracle EPM systems. Collaborate with IT and functional leads to optimize tax reporting solutions, ensuring accuracy and compliance wh...
3 weeks ago
Senior Dynamics Systems Analyst
$100K - $120K *
Join a dynamic team to lead a global transition to D365 F&O, enhancing finance operations through process improvements and automation. Collaborate across departments to streamline complex business pro...
Reposted today
ServiceNow Platform Administrator
$88K - $105K *
Contribute to the effective management of the ServiceNow platform, ensuring optimal performance and user satisfaction through system upgrades, troubleshooting, reporting, and collaboration with stakeh...
Reposted 3 weeks ago
Senior AI Developer - Product Operations
$140K - $170K *
Drive the development of AI agents, shaping architecture and standards while ensuring production quality. Collaborate with Product Managers to enhance product lifecycle efficiency and foster team grow...
Today
$110K - $150K *
Lead the charge in defining and executing product strategies for Benefits, collaborating with cross-functional teams to drive innovation and deliver customer value through data-driven insights and aut...
3 weeks ago
$100K - $130K *
Develop and implement business rules for credit strategy, collaborating with Risk, Compliance, and Tech teams. Ensure accurate decision logic, maintain documentation, and support testing for optimized...
4 weeks ago
Application Security Architect, Information Technology
$135K - $160K *
Lead the secure architecture direction for a cloud-native financial platform, ensuring robust security controls and hands-on implementation while guiding teams to enhance security posture and reduce r...
Yesterday
Senior National Technical Support Analyst-VRV
$80K - $136K *
Champion technical excellence by providing advanced support for VRV/VRF systems. Drive product adoption and customer satisfaction through training, troubleshooting, and strategic initiatives, while co...
3 weeks ago
$80K - $95K *
Deliver advanced technical support for desktop, server, and cloud environments, ensuring optimal performance and security. Mentor junior staff while resolving complex issues and enhancing client satis...
6 days ago
Lead Specialist, Solution Architect
$150K - $160K *
Design innovative solutions for a secure online proctored testing platform, guiding engineering teams in modernizing architecture and ensuring scalable, reliable delivery while enhancing candidate and...
2 weeks ago
$80K - $95K *
Optimize your career by providing critical analytical support for hardware and software installations across various platforms, ensuring compliance with regulations and enhancing operational efficienc...
6 days ago
$85K - $111K *
Advance your career by managing and optimizing Cognos and Informatica applications, ensuring top-notch performance across various client environments. Collaborate effectively while maintaining vital E...
1 month ago
$65K - $130K *
Unlock potential by driving data-centric investment solutions, collaborating with diverse teams to translate business objectives into actionable requirements, ensuring quality delivery and strategic d...
Today
$96K - $181K *
Lead cross-functional teams to optimize application capabilities and enhance business processes. Provide strategic business analysis and project support to ensure quality and alignment with organizati...
Yesterday
$74K - $85K *
Empower your career as a Clinical Review Team Lead, guiding a team of nurse reviewers in complex case evaluations, ensuring adherence to clinical guidelines, and enhancing workflow efficiency while ma...
1 week ago
Senior Product Engineer, Accessibility
$106K - $147K *
Help us transform accessibility in our products by leading initiatives, building automated tests, and enabling teams to integrate accessibility checks seamlessly into their workflows, ensuring complia...
1 week ago
Clinical Support Representative - Buffalo
$85K - $105K *
Elevate customer engagement and streamline medical order processes while collaborating with Territory Managers to enhance market penetration and revenue recognition in a defined territory, ensuring op...
6 days ago
$150K - $220K *
Oversee a specialized team to ensure AI safety in biological research, addressing dual-use risks and providing expert guidance on complex cases while mentoring junior specialists and advising clients...
2 days ago
Commercial CRM Business Analyst- Salesforce
$110K - $130K *
Partner with us to drive commercial CRM solutions for pharma, leading requirements gathering and process design. Collaborate with stakeholders to ensure effective system implementation and user adopti...
6 days ago
$100K - $120K *
Drive customer-centric solutions by translating analytics needs into actionable opportunities. Collaborate with Account Executives to enhance client relationships and deliver impactful presentations...
Yesterday
Software Developer - Salesforce Support
$100K - $120K *
Innovate solutions in Salesforce Health Cloud, collaborating with teams to enhance functionality and user experience while leveraging your technical expertise in JavaScript and Node.js to resolve issu...
2 weeks ago
$95K - $115K *
Unlock the potential of seamless data exchange by analyzing EDI requirements, developing maps, and supporting integrations. Collaborate with partners to ensure efficient transactions and enhance elect...
6 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.