Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$95K - $115K *

Drive customer success by aligning technical capabilities with needs, enhancing packaging innovation, and executing strategic initiatives through collaboration and data-driven insights to achieve meas...

RemoteRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $160K *

Lead critical evaluations of biological risks, mentor junior specialists, and ensure high-quality labeling for AI safety classifiers in a dynamic life-sciences environment focused on biodefense and bi...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$96K - $148K *

Lead the charge in developing and optimizing custom applications on our enterprise ITSM platform. Collaborate with cross-functional teams to enhance workflows, deliver value in an Agile environment, a...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform legacy systems into modern applications, leveraging your expertise in IBMi and collaborating with international teams to meet diverse client needs. Drive innovation and excellence in system...

Chicago, ILRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Empower a high-performing team by leading technical support operations, ensuring exceptional customer service, and driving process improvements in a dynamic environment. Your leadership will enhance t...

Montreal, QCRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Accelerate progress at acquiring new enterprise customers through consultative sales, building executive relationships, and leading complex multi-solution deals in cybersecurity, cloud, and managed se...

North Carolina, USRemote

5 days ago

  •   5 - 7 years exp.  •   Staffing

$120K - $160K *

Lead the charge in acquiring new enterprise customers across diverse technology solutions. Drive complex sales cycles, build executive relationships, and deliver tailored solutions while focusing on n...

Texas, USRemote

5 days ago

  •   5 - 7 years exp.  •   Staffing

$120K - $160K *

Accelerate progress at the forefront of enterprise solutions sales, driving new business development across cybersecurity, cloud, and AI technologies. Build executive relationships and lead complex sa...

Georgia, USRemote

5 days ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Empower global connectivity by leading remote access technology support, ensuring operational stability and performance of virtual desktop services. Drive incident management, enhance user experience...

Jersey City, NJRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Innovate your career by joining a dynamic team focused on transformative omnichannel engagement, creating impactful software solutions for the pharmaceutical sector, and enhancing HCP interactions thr...

Pennsylvania, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$89K - $139K *

Drive the transformation of employee experiences by leading a multi-year Digital Employee Experience (DEX) program. Oversee analytics, enhance productivity, and implement AI-driven solutions to optimi...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $140K *

Shape the future of federal financial operations by driving user adoption and change management for a new tool. Collaborate with stakeholders to enhance user experience, streamline processes, and ensu...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Engage as a Sanctions Screening SME, driving system design, analysis, and validation. Collaborate with cross-functional teams to enhance screening processes and ensure compliance, while leveraging dee...

Jersey City, NJRemote

5 days ago

  •   8 - 10 years exp.  •   Staffing

$130K - $169K *

Lead the implementation and support of financial systems in healthcare, ensuring efficient operations and high-quality patient care. Collaborate with teams to address complex issues, optimize systems...

Sacramento, CARemote

5 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$70K - $126K *

Join our team to identify, assess, and report on enterprise risks while supporting sustainability initiatives. Collaborate across business units to enhance corporate ESG strategies and improve risk ma...

Missouri, USRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Join a team that's dedicated to enhancing system performance and quality. In this role, you'll analyze user requirements, collaborate with stakeholders, and drive technology solutions to optimize oper...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$125K - $150K *

Join a dynamic team to drive enterprise sales within the Workday, SAP, or Coupa ecosystems. Leverage your relationships and expertise to navigate complex sales cycles, engage C-suite executives, and a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$148K - $263K *

Manage and maintain Oracle databases, leveraging expertise in Unix scripting and PL/SQL. Engage in data migration, interface development, and automated task management while collaborating within a dyn...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Join a team that's dedicated to enhancing software solutions for ATMs and cash recyclers. This role involves evaluating, installing, and troubleshooting software while ensuring client satisfaction and...

Rhode Island, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Take ownership of technical customer engagements, troubleshooting software issues, and enhancing product reliability. Collaborate with cross-functional teams to drive customer success and inform produ...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$109K - $164K *

Drive advanced digital forensics and incident response initiatives while mentoring a skilled engineering team. Leverage deep technical knowledge to enhance operational capabilities and ensure exceptio...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Take ownership of automating workflows across teams by building AI agents using Claude and Microsoft Copilot. Collaborate with various departments to identify automation opportunities, ensuring securi...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Unlock the potential of IT modernization by crafting compelling executive briefings. Collaborate with technical teams to translate cloud infrastructure insights into clear narratives for government le...

Ashburn, VARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Take ownership of developing innovative software solutions, leveraging new technologies and processes. Collaborate closely with customers to create high-quality applications while adapting to evolving...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Drive sales growth by identifying new business opportunities and qualifying leads. Collaborate with a dynamic team to promote innovative solutions across diverse industries, ensuring a strong pipeline...

North Carolina, USRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.