Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$95K - $115K *
Drive customer success by aligning technical capabilities with needs, enhancing packaging innovation, and executing strategic initiatives through collaboration and data-driven insights to achieve meas...
Reposted 5 days ago
$100K - $160K *
Lead critical evaluations of biological risks, mentor junior specialists, and ensure high-quality labeling for AI safety classifiers in a dynamic life-sciences environment focused on biodefense and bi...
2 days ago
$96K - $148K *
Lead the charge in developing and optimizing custom applications on our enterprise ITSM platform. Collaborate with cross-functional teams to enhance workflows, deliver value in an Agile environment, a...
4 weeks ago
$110K - $130K *
Transform legacy systems into modern applications, leveraging your expertise in IBMi and collaborating with international teams to meet diverse client needs. Drive innovation and excellence in system...
1 month ago
Manager, ERP Application Support (Distribution)
$110K - $130K *
Empower a high-performing team by leading technical support operations, ensuring exceptional customer service, and driving process improvements in a dynamic environment. Your leadership will enhance t...
1 week ago
Enterprise Solutions Consultant
$120K - $160K *
Accelerate progress at acquiring new enterprise customers through consultative sales, building executive relationships, and leading complex multi-solution deals in cybersecurity, cloud, and managed se...
5 days ago
Enterprise Solutions Consultant
$120K - $160K *
Lead the charge in acquiring new enterprise customers across diverse technology solutions. Drive complex sales cycles, build executive relationships, and deliver tailored solutions while focusing on n...
5 days ago
Enterprise Solutions Consultant
$120K - $160K *
Accelerate progress at the forefront of enterprise solutions sales, driving new business development across cybersecurity, cloud, and AI technologies. Build executive relationships and lead complex sa...
5 days ago
Remote Access Technology Support Lead
$110K - $130K *
Empower global connectivity by leading remote access technology support, ensuring operational stability and performance of virtual desktop services. Drive incident management, enhance user experience...
2 weeks ago
$90K - $110K *
Innovate your career by joining a dynamic team focused on transformative omnichannel engagement, creating impactful software solutions for the pharmaceutical sector, and enhancing HCP interactions thr...
4 weeks ago
Digital Employee Experience Senior Engineer, IT Client Services
$89K - $139K *
Drive the transformation of employee experiences by leading a multi-year Digital Employee Experience (DEX) program. Oversee analytics, enhance productivity, and implement AI-driven solutions to optimi...
Today
$120K - $140K *
Shape the future of federal financial operations by driving user adoption and change management for a new tool. Collaborate with stakeholders to enhance user experience, streamline processes, and ensu...
1 week ago
Senior Sanctions Screening Analyst (Fircosoft SME Model & Risk Focus)
$110K - $130K *
Engage as a Sanctions Screening SME, driving system design, analysis, and validation. Collaborate with cross-functional teams to enhance screening processes and ensure compliance, while leveraging dee...
5 days ago
Senior Financial Business Systems Analyst
$130K - $169K *
Lead the implementation and support of financial systems in healthcare, ensuring efficient operations and high-quality patient care. Collaborate with teams to address complex issues, optimize systems...
5 days ago
Enterprise Risk Management Analyst
$70K - $126K *
Join our team to identify, assess, and report on enterprise risks while supporting sustainability initiatives. Collaborate across business units to enhance corporate ESG strategies and improve risk ma...
Reposted today
Business Analyst - Mortgage Technology - Remote US
$90K - $110K *
Join a team that's dedicated to enhancing system performance and quality. In this role, you'll analyze user requirements, collaborate with stakeholders, and drive technology solutions to optimize oper...
2 weeks ago
Account Executive - Enterprise SaaS | Workday, SAP & Coupa
$125K - $150K *
Join a dynamic team to drive enterprise sales within the Workday, SAP, or Coupa ecosystems. Leverage your relationships and expertise to navigate complex sales cycles, engage C-suite executives, and a...
1 week ago
$148K - $263K *
Manage and maintain Oracle databases, leveraging expertise in Unix scripting and PL/SQL. Engage in data migration, interface development, and automated task management while collaborating within a dyn...
5 days ago
$95K - $115K *
Join a team that's dedicated to enhancing software solutions for ATMs and cash recyclers. This role involves evaluating, installing, and troubleshooting software while ensuring client satisfaction and...
3 weeks ago
Technical Product Specialist, BRIX
$80K - $95K *
Take ownership of technical customer engagements, troubleshooting software issues, and enhancing product reliability. Collaborate with cross-functional teams to drive customer success and inform produ...
1 week ago
$109K - $164K *
Drive advanced digital forensics and incident response initiatives while mentoring a skilled engineering team. Leverage deep technical knowledge to enhance operational capabilities and ensure exceptio...
Reposted 1 week ago
$120K - $145K *
Take ownership of automating workflows across teams by building AI agents using Claude and Microsoft Copilot. Collaborate with various departments to identify automation opportunities, ensuring securi...
2 weeks ago
Cloud Programs Analyst SME - Technical Background
$95K - $115K *
Unlock the potential of IT modernization by crafting compelling executive briefings. Collaborate with technical teams to translate cloud infrastructure insights into clear narratives for government le...
Reposted 1 week ago
$100K - $130K *
Take ownership of developing innovative software solutions, leveraging new technologies and processes. Collaborate closely with customers to create high-quality applications while adapting to evolving...
1 week ago
$80K - $95K *
Drive sales growth by identifying new business opportunities and qualifying leads. Collaborate with a dynamic team to promote innovative solutions across diverse industries, ensuring a strong pipeline...
6 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.