Lightedge is seeking a Virtualization Engineer II to support the administration, operational support, and lifecycle management of VMware-based cloud infrastructure platforms with a strong focus on VMware Cloud Foundation (VCF). This role will support ongoing VCF initiatives and operational growth as Lightedge continues expanding VCF-based service offerings throughout 2026 and beyond.
The ideal candidate will possess solid experience with VMware virtualization technologies and demonstrate foundational knowledge of VMware Cloud Foundation concepts, including vSphere, vSAN, NSX, and SDDC lifecycle operations. This role will work closely with senior engineering staff, implementation teams, vendors, and customers to support operational excellence across enterprise virtualization environments.
This position is well-suited for engineers looking to further develop expertise within modern software-defined data center (SDDC) and VCF environments while operating in a 24x7x365 enterprise managed services environment.
Responsibilities:- Support operational management and lifecycle administration of VMware Cloud Foundation (VCF) environments within existing production infrastructure.
- Assist with installation, configuration, and validation of vSphere, vSAN, NSX-T, and associated virtualization infrastructure components.
- Participate in infrastructure upgrades, patching, and lifecycle management activities using SDDC Manager and related VMware tooling.
- Collaborate with implementation and engineering teams during onboarding, expansion, and transition activities for VCF-based environments.
- Troubleshoot virtualization, compute, storage, and networking issues within production environments.
- Collaborate with cloud, networking, security, and storage teams to support integrated infrastructure delivery.
- Participate in incident response, escalation support, and root cause analysis efforts.
- Participate in scheduled customer-facing technical calls, troubleshooting sessions, maintenance activities, and escalation discussions as required.
- Collaborate with customers, vendors, and internal technical teams during operational support activities and infrastructure issue resolution.
- Coordinate with hardware, software, and support vendors by opening and managing support cases and facilitating troubleshooting efforts through resolution.
- Develop and maintain technical documentation, operational procedures, and runbooks.
- Participate in a shared 24x7x365 on-call rotation with other virtualization engineers. Current rotation scheduling is approximately one week of primary on-call coverage every six weeks, subject to team size and operational needs.
- Support scheduled after-hours maintenance activities and infrastructure upgrades as required.
- Contribute to process improvement and operational standardization initiatives.
- Maintain awareness of evolving VMware and VCF platform capabilities and best practices.
- Ability to support secure, compliance-driven enterprise environments.
Qualifications:- 3+ years of enterprise virtualization or infrastructure engineering experience.
- Hands-on experience supporting VMware vSphere environments in enterprise production environments.
- Foundational understanding of VMware Cloud Foundation (VCF) architecture and operational concepts.
- Experience with one or more of the following:
- VMware vSphere
- vSAN
- NSX-T
- SDDC Manager
- Experience supporting infrastructure in highly available production environments.
- Understanding of networking fundamentals including VLANs, routing, and firewall concepts.
- Strong troubleshooting and problem-solving skills.
- Experience working within structured change management processes.
- Comfortable participating in scheduled customer-facing technical discussions and working sessions related to operational support and infrastructure maintenance.
- Experience working directly with technology vendors and managing support cases through resolution.
- Ability to create and maintain technical documentation.
- Strong communication and collaboration skills, including the ability to effectively interact with customers, vendors, and cross-functional technical teams.
Preferred Qualifications:- Exposure to VMware Cloud Foundation (VCF) implementation, onboarding, or environment expansion activities.
- VMware certifications such as VCP-DCV, VCP-VCF, or progress toward VMware Cloud Foundation certification paths.
- Experience with VMware Aria / vRealize components.
- Experience with VMware Aria Operations and other virtualization infrastructure monitoring and performance management platforms.
- Foundational awareness or exposure to VMware Kubernetes offerings including VMware Kubernetes Service (VKS) and/or Tanzu Kubernetes Grid (TKG).
- Familiarity with automation or scripting tools such as PowerShell, PowerCLI, or Python.
- Experience supporting Dell VxRail infrastructure platforms.
- Familiarity with Dell OpenManage Enterprise (OME) or similar infrastructure management platforms.
- Experience in managed services, hosting, or service provider environments.
- Familiarity with enterprise storage platforms and software-defined data center (SDDC) operations.
- Familiarity with enterprise backup, disaster recovery, and replication platforms such as Veeam, Zerto, VMware Cloud Director Availability (VCDA), and Commvault.
- Familiarity with modern AI-assisted productivity and operational tools, such as ChatGPT or similar platforms, for process improvement, documentation, troubleshooting assistance, and operational efficiency.
- Understanding of security and compliance best practices within enterprise infrastructure environments.
Key Competencies:- Strong technical curiosity and willingness to learn.
- Ability to operate effectively within team-based operational environments.
- Ownership mindset and attention to detail.
- Effective communication during operational incidents and maintenance activities.
- Professional communication skills in customer-facing and vendor-facing situations.
- Ability to remain composed and effective during operational escalations and troubleshooting efforts.
- Ability to balance project work and operational responsibilities.
- Continuous improvement orientation and adaptability to evolving technologies.
- Openness to adopting new technologies and AI-assisted workflows that improve operational effectiveness and team efficiency.
