Vice President, AI Infrastructure Support Engineer

BNY Mellon

$150K — $180K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or equivalent work experience
  • 6-8 years of application or infrastructure experience; financial services experience is a plus
  • 4+ years in infrastructure engineering, DevOps, or site reliability roles
  • Hands-on experience with Kubernetes, Docker, HELM, and GitLab CI/CD
  • Proficiency in Python and Bash/Shell scripting
  • Familiarity with JIRA, ServiceNow, and Azure AD
  • Knowledge of networking fundamentals and storage systems in AI contexts

Responsibilities

  • Provide operational support for AI infrastructure services
  • Manage AI deployments and monitor workloads with Kubernetes and Docker
  • Develop and maintain automation scripts using Python and Shell
  • Utilize infrastructure ticketing systems like JIRA and ServiceNow
  • Collaborate with teams on DevOps practices including CI/CD and containerization
  • Document infrastructure processes and runbooks
  • Troubleshoot networking and storage issues in AI workloads
  • Participate in on-call rotations including weekends

Benefits

  • Annual discretionary incentive award eligibility
  • 401(k) plan enrollment
  • Company-sponsored medical, dental, vision, and basic life insurance for the employee and dependents
  • Various paid time off benefits including vacation and sick time
Full Job Description
We're seeking a future team member for the role of Vice President, AI Infrastructure Support Engineer to join our AI Infrastructure Support team in Lake Mary, FL or New York, NY or Pittsburgh, PA Location. In this role, you'll make an impact in the following ways: • Provide operational support and issue resolution for AI infrastructure and platform services. • Manage AI deployments and monitor workloads on distributed systems using Kubernetes and Docker. • Develop and maintain scripts and automation using Python and Shell scripting. • Extensively use infrastructure ticketing systems such as JIRA and ServiceNow. • Collaborate with cross-functional teams and be well versed in DevOps practices including CI/CD (GitLab), containerization (Docker), and secure access control (Azure AD). • Assist with documenting infrastructure processes, runbooks, and architectural components. • Troubleshoot networking and storage-related issues across AI workloads. • Participate in periodic on-call rotations, including occasional weekend coverage. To be successful in this role, we're seeking the following: • Bachelor's degree in computer science or a related discipline or equivalent work experience required. 6 - 8 years of application or infrastructure related experience required; experience in the securities or financial services industry is a plus • 4+ years of experience in infrastructure engineering, DevOps, or site reliability roles. • Hands-on experience with Kubernetes, Docker, HELM, and GitLab CI/CD. • Proficiency in Python and Bash/Shell scripting for automation and operational tooling. • Familiarity with enterprise tools such as JIRA, ServiceNow, and Azure AD. • Working knowledge of networking fundamentals and storage systems, especially as they apply to distributed AI systems. • Strong documentation and collaboration skills in a cross-functional, fast-paced environment. • Willingness to participate in weekend or after-hours support rotations as needed. BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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