Scotiabank

Technology Business Lead, Digital Wealth - Tangerine

Scotiabank • $90K — $120K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in a Technology Business Lead role, preferably in digital banking or technology
  • Agile mindset with experience in agile, waterfall, and hybrid delivery models
  • Strong analytical skills with a focus on customer needs
  • Proficient in MS Word, MS Visio, JIRA, and Confluence
  • Effective leadership skills with a detail-oriented and results-focused approach
  • Excellent communication abilities for diverse audiences
  • Familiarity with AI tools and adapting to new processes

Responsibilities

  • Capture and document product vision with stakeholders
  • Communicate stakeholder requirements clearly and distribute related documentation
  • Manage business requirement compliance and clarify vision for teams
  • Elicit and analyze requirements through various methods like workshops and surveys
  • Support the Product Owner in managing deliverables and risks throughout the project
  • Translate business requirements into user stories and acceptance criteria
  • Facilitate collaboration with cross-functional teams to promote customer-centric solutions

Benefits

  • Inclusive and diverse work environment that values innovation and collaboration
  • Opportunities for personal impact on game-changing projects
  • Access to extensive online and in-person learning resources
  • Comprehensive benefits supporting employee wellbeing and financial goals
Full Job Description
Requisition ID: 268420

What you will be doing:

Tangerine is a leading player in digital banking dedicated to delivering innovative financial solutions and forward banking experiences to our clients. We're looking for a passionate and experienced Delivery Lead to join our mission to contribute and support the overall success of Tangerine.

The Technology Business Lead's primary role is to understand the problem we are trying to solve, be hands on and work collaboratively with the teams and stakeholders to define the right solution by eliciting, analyzing, validating, defining and writing requirements that meet the needs across various domains. This role will lead bridging the gap between the business need and the technology solution while keeping customer centricity and digital experience top of mind.

The successful candidate has years of deep, practical business analysis experience with complex cross-functional features across channels, applications, products & digitization. In addition, the Technology Business Lead is expected to act as a mentor to Business Analysts and contribute to the Business Analyst Community of Practice (CoP). This role reports directly to the Director and Head, Digital Wealth Delivery in the Digital Wealth group.

Is this role right for you? In this role, you will be:
  • Work with the Product Owner, Technical Lead and stakeholders to capture and document the product vision.
  • Responsible to thoroughly understand and communicate stakeholder requirements and distribute relevant information, documentation and artifacts to stakeholders.
  • Responsible for the preparation, completion and compliance of business requirements based on business needs; go to person for clarity of vision & requirements.
  • Discover & elicit requirements using interviews, document analysis, requirements workshops, surveys, use cases, scenarios, business analysis and workflow analysis.
  • Supports the Product Owner to manage requirements related activities and deliverables throughout the delivery life cycle (e.g. change requests, issues, risks, schedules, status reporting etc.).
  • Work with the Delivery Teams to identify, anticipate, assess, manage and resolve issues and risks related to requirements' activities and deliverables.
  • Translate standard business requirements into user stories & acceptance criteria.
  • Support story mapping by decomposing epics into user stories.
  • Support the Product Owner with data insights to drive customer centric experiences and priorities.
  • Proactively communicate and collaborate with external and internal stakeholders.
  • Work collaboratively with cross-functional matrix teams to develop and maintain thorough knowledge of product, system and process capabilities & promote customer centric solutions.
  • Execute and maintain the requirement traceability matrix to meet audit requirements.
  • Championing a client- obsessed culture
  • Leveraging a growth mindset, embracing learning and continuous improvement
  • Contributing to a dynamic workplace fostering trust, integrity and inclusion
  • Removing obstacles to drive momentum across teams
  • Championing a client- obsessed culture
  • Leveraging a growth mindset, embracing learning and continuous improvement
  • Contributing to a dynamic workplace fostering trust, integrity and inclusion
  • Removing obstacles to drive momentum across teams

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
  • 5+ years of experience in a Technology Business Lead role with preference to experience in the digital space (Mobile, Web/Online)
  • Agile mindset & comprehensive knowledge and experience in various delivery models including; agile, waterfall, hybrid frameworks
  • Extensive experience with aligning stakeholders and communicating information that enables transparency on the underlying issues and potential solutions.
  • Strong analytical skillset & customer centric mentally required
  • High proficiency in MS Word and MS Visio and thorough experience with as-is to-be process flow mapping and sequence diagrams
  • High proficiency in the use of JIRA / Confluence
  • Strong presentation, facilitation, analysis and problem solving skills
  • Able to work independently with focus on time management to meet deadlines
  • Ability to deliver seamless execution whether on-site or remote
  • Ability to work in a fast paced, demanding and rapidly changing environment
  • Effective leadership skills
  • Detail-oriented with a high degree of accuracy and results-oriented; be diligent and work with a sense of urgency
  • Very strong organizational sense and effective time and priority management
  • Excellent verbal and written communication skills and the ability to interact professionally with diverse groups, managers and subject matter experts and ability to negotiate effectively.
  • Strong strategic relationship skills
  • Technical background is considered an asset
  • International Institute of Business Analysis (IIBA) certification, Certified Scrum Master, SAFe Agile Certified, CSPO are considered assets
  • Comfort and confidence adapting to new tools and ways of working
  • AI fluency
  • A craving to contribute to a high-performing team
  • Ability to drive results in periods of change
  • Track record of fostering an inclusive culture


What's in it for you?
  • You will be part of a diverse, inclusive, and purpose driven community of client- obsessed innovators who move fast, push boundaries, and celebrate big together.
  • We are creating something game changing and you get to make your mark on it.
  • You will have access to thousands of online and in person learning experiences at your fingertips to elevate your career and accelerate your development.
  • From competitive benefits to programs that support your wellbeing and financial goals- we invest in you today and in your future.*


*Tangerine employees participate in Scotiabank's pension & benefits programs (available to permanent employees)

Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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