The impact you will have:

You will help organizations modernize how work gets done by designing secure, AI-enabled, and employee-centric Microsoft solutions. In this role, you will guide customers through their transformation to an AI-powered workplace by leveraging Microsoft 365 Copilot, agent-based automation, and modern security architecture to drive measurable outcomes such as increased productivity, reduced risk, and improved return on Microsoft investments.

As a trusted advisor, you will help customers align people, process, data, and technology while representing Softchoice as a leader in modern workplace and AI innovation.

What you'll do:

Customer Strategy & Advisory

• Lead outcome-focused conversations that align Microsoft technology with business strategy.

• Develop AI, collaboration, security, and employee experience roadmaps grounded in customer priorities.

• Lead customers through AI readiness, Copilot adoption, governance, and organizational change, including executive alignment and end-user enablement strategies.

• Bridge executive vision with IT execution across hybrid and cloud-first environments.

Solution Architecture & Delivery

• Architect end-to-end Microsoft 365 solutions including Copilot, Teams, SharePoint, Exchange, and OneDrive.

• Design Copilot and agent-based solutions using Microsoft Copilot Studio and Power Platform.

• Define consulting and implementation scope through Statements of Work (SOWs).

• Partner with delivery teams to ensure secure, scalable, and outcome-aligned implementations.

AI, Automation & Governance

• Design and govern Microsoft 365 Copilot and declarative agent solutions.

• Architect automation using Power Automate, Power Apps, and Power BI.

• Establish AI governance models and adoption measurement.

• Lead customer-facing Copilot Studio demonstrations.

Security, Identity & Compliance

• Architect Zero Trust solutions using Microsoft Entra ID, Governance, and External ID.

• Design integrated security architectures using Microsoft Defender XDR.

• Architect data protection, insider risk, and compliance controls using Microsoft Purview.

• Align security strategy with modern work and AI usage scenarios.

Employee Experience & Collaboration

• Deliver and evolve employee experience solutions.

• Enable Teams-centric collaboration.

Leadership & Enablement

• Enable sales and delivery teams on Microsoft modern workplace and AI solutions.

• Lead through influence, collaboration, and technical credibility.

• Contribute to internal IP, best practices, and go-to-market strategies.

What you'll bring to the table:

Experience & Expertise

• 5+ years architecting, selling, or delivering Microsoft solutions.

• Deep expertise in Microsoft 365, Copilot, and Security.

• Strong technical writing, stakeholder management, and advisory skills.

Core Technologies

• Microsoft 365 (Teams, SharePoint, Exchange, OneDrive).

• Microsoft 365 Copilot & Copilot Studio.

• Microsoft Entra (ID, Governance, External ID).

• Microsoft Defender XDR and Microsoft Purview.

• Power Platform (Power Automate, Power Apps, Power BI).

Additional Requirements

• Understanding of project management principles and their application to Statement of Work (SOWs)

• Microsoft certifications (e.g., M365, Security, or Power Platform).

• Strong technical writing and communication skills

• Excellent collaboration and stakeholder management abilities

• Self-starter with strong leadership skills

• Experience supporting enterprise Copilot pilots or large-scale rollouts.

• Consulting or professional services background.

• Ability to travel up to 15%

• Ability to travel between the US and Canada.

Education

• College diploma or equivalent experience in business, computer science, or information systems (preferred)

Compensation:

A reasonable estimate of the current base pay range for this position is $126,000 annually + 30% Target Incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.