Job Summary
The Technical Engineer will help identify, organize, prioritize, and track technical debt across the organization, focusing on building a reliable data foundation, maintaining accurate and trusted dashboards, and enabling execution against application rationalization and modernization goals. This role requires a proactive, technically strong individual who owns the data layer, including schemas, SQL logic, pipeline integrity, and Tableau reporting, while collaborating with program and leadership teams to keep the portfolio visible, accurate, and actionable. The ideal candidate has strong hands-on experience with SQL, relational databases such as PostgreSQL, data pipelines, ETL, Tableau, and Git, and is comfortable working with cloud data platforms such as Snowflake as the program's data infrastructure evolves.
Key Responsibilities
Tech Debt Strategy, Planning, and Execution
• Partner with business, product, and technology stakeholders to identify, document, and prioritize technical debt using TIME Classification and 6R frameworks.
• Support the creation and execution of roadmaps for application migration, elimination, tolerance, and investment decisions.
• Facilitate stakeholder discussions to clarify ownership, dependencies, migration destinations, effort sizing, timelines, and execution risks.
• Track and follow up on actions, milestones, and roadmap commitments; keep portfolio data accurate and current.
• Help prepare executive-ready materials communicating technical debt reduction progress, cost savings, and business value.
Dashboard, Reporting, and Visualization
• Own reporting and visualization solutions end-to-end, including design, development, maintenance, documentation, and continuous improvement, using Tableau and related tools.
• Ensure views and reporting layers reflect accurate business logic, application categorization, and stakeholder needs.
• Understand the full data ecosystem by analyzing data across sources, identifying meaningful relationships between systems and entities, and translating that understanding into accurate reporting logic and dashboard design.
• Build and maintain trend and historical views so stakeholders can track real progress over time, detect drift, and evaluate whether interventions are working rather than relying only on a static current-state snapshot.
• Support TCO and savings calculation design and implementation, including licensing, infrastructure, support, and maintenance cost data per application.
• Maintain clear documentation of data sources, refresh processes, business logic, known limitations, and user guidance so any team member can troubleshoot or extend the solution.
Research and Business Case Support
• Evaluate internal and external tools, processes, and platforms to support strategic initiatives and inform technical decisions.
• Support business case development with research, analysis, and data-backed recommendations.
• Collaborate with cross-functional teams across Marketing, Finance, Revenue Operations, Security, Product, Engineering, and related functions to gather information, validate assumptions, and support informed decision-making.
Required Qualifications
• Experience in software engineering, data engineering, technical consulting, business technology, product operations, technology operations, or a related role.
• Experience with Tableau dashboard development, including views, calculated fields, data source management, and dashboard maintenance.
• Knowledge of the Salesforce technology ecosystem, architecture, and best practices.
• Strong understanding of data definitions, data governance, data quality, and structured reporting.
• Strong SQL skills and experience working with relational databases such as PostgreSQL, Amazon RDS, or similar.
• Ability to analyze data across systems, identify meaningful relationships, and translate technical logic into clear, business-friendly language for stakeholders and leadership.
• Excellent documentation skills, including the ability to explain technical logic, data flows, dashboard functionality, process context, and business impact.
• Strong stakeholder management skills, including the ability to work with product, technology, business, data, and leadership teams.
• Strong follow-up skills with the ability to track actions, owners, deadlines, dependencies, and progress.
• Comfort using AI tools to support research, documentation, analysis, and productivity.
Preferred Qualifications
• Experience with cloud infrastructure, including AWS or similar platforms, and integrating complementary data sources to support data pipelines, enrich portfolio data, and validate program outcomes.
• Experience working with technical debt, application rationalization, modernization, or portfolio management initiatives, including roadmap development and execution.
• Experience evaluating internal tools, vendor solutions, technical platforms, or business case options.
• Familiarity with AI agent frameworks or ML-assisted automation, particularly for data quality monitoring, anomaly detection, insight generation, or predictive analytics.
• Strong hands-on experience with relational databases such as PostgreSQL, Amazon RDS, or similar, including data modeling, schema design, reporting logic, ETL, and data pipeline development and maintenance.
• Experience with Snowflake or comparable cloud data platforms, including schema creation, table design, and data migration.
• Hands-on experience in software engineering or development using at least one major programming language, such as Python, Java, JavaScript, C#, or similar.
• Proficiency with Git and version control for managing scripts, transformation logic, schema definitions, and documentation in a shared repository.
Key Competencies
Technical Ownership
• Takes accountability for the data foundation, dashboard logic, reporting accuracy, and technical maintainability of assigned workstreams.
• Designs solutions that are scalable, reliable, and useful over time.
• Identifies technical gaps, data risks, and process weaknesses before they become blockers.
Data Integrity and Analytical Thinking
• Understands complex data relationships and creates clear, meaningful structures across application, platform, ownership, cost, roadmap, and status data.
• Maintains high standards for data quality, accuracy, traceability, and completeness.
• Uses analysis to generate practical insights and support business decisions.
Proactiveness
• Anticipates stakeholder needs and provides updates without being asked.
• Identifies risks, blockers, data gaps, and next steps independently.
• Drives work forward with minimal supervision.
Communication
• Communicates clearly and proactively with technical and non-technical stakeholders.
• Translates technical concepts into business-friendly language.
• Provides concise updates, flags risks early, and asks thoughtful questions.
• Creates materials that are clear, structured, and appropriate for leadership audiences.
Pace and Execution
• Demonstrates consistent progress across assigned initiatives.
• Balances quality with urgency and keeps deliverables moving.
• Follows through on commitments and ensures stakeholders remain aligned.
Success Measures
• Build and maintain a trusted data foundation, including schemas, SQL logic, validation processes, and refresh cycles, that reporting and program decisions can reliably depend on.
• Deliver reporting and visualization solutions that provide clear, accurate business value and are maintainable by any team member without tribal knowledge.
• Build historical and trend views that allow stakeholders to measure real progress over time rather than only viewing a current-state snapshot.
• Support TCO and savings visibility so leadership can quantify the business impact of technical debt reduction.
• Own the data pipeline lifecycle so data flows reliably from source systems to reporting with documented configurations and no single points of failure.
• Proactively track actions, follow up with stakeholders, and drive program progress without requiring constant direction.
Required Skills
• Salesforce
• Snowflake
• PostgreSQL
• SQL
• Tableau
