Western & Southern Financial Group

Technical Analyst (Enterprise Artificial Intelligence Tools)

Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience required.
  • Extensive programming experience as a systems/application programmer with multiple project examples.
  • Experience in customer service with a focus on excellence.
  • Proven teamwork skills with the ability to motivate peers in challenging situations.
  • Capability to provide technical and application training to programming staff.
  • Ability to work on application and technical projects with little supervision.
  • Demonstrated adaptability to shifting priorities and rapid changes in the environment.
  • Strong analytical skills with a track record of problem-solving and effective decision-making.

Responsibilities

  • Monitor developments in software/hardware and assess their impact on W&SFG.
  • Investigate emerging technology trends and recommend adoption as appropriate.
  • Assist programmers in utilizing new tools through training and mentoring.
  • Provide critical support to development projects to solve complex technical issues.
  • Develop standards and guidelines for new technology implementation across the development team.
  • Create reusable code for the benefit of all developers within W&SFG.
  • Engage in comprehensive research and development of new systems and technologies.

Benefits

  • Supportive work environment with opportunities for professional development.
  • Emphasis on mentoring and training within the programming team.
  • Balanced workflow with no travel requirements, allowing for a stable schedule.
  • Focus on collaboration with a diverse range of personnel across the organization.
Full Job Description
Overview

Researches, analyzes, defines, designs, tests, checks and plans activities and application of new technologies to processes. Recommends courses of action on new applications development when systems problems arise. Monitors the rapidly changing systems development environment (software products, programming languages, operating systems, hardware availability, technology trends, etc.) and assists with the transition to new technologies, providing research and problem-solving support, mentoring, training, etc. Has contact with all levels of personnel, both within and outside of Western & Southern Financial Group (W&SFG). Works with minimal supervision and is responsible to make an established range of decisions, escalates to manager when necessary and updates manager on a regular basis.

Responsibilities

What you will do:
  • Monitors new developments in software/hardware marketplace. Identifies new products with potential benefit to W&SFG and conducts in-depth research and analysis of these products. Demonstrates the applicability of tools in real-world applications.
  • Monitors emerging technology trends (mobile computing, imaging, client/server, data warehousing, object oriented design, etc.). Investigates their use in W&SFG and recommends adoption of new technologies/methodologies when appropriate.
  • Assists other programmers in becoming productive with new tools and techniques, through formal training, one-on-one mentoring and problem-solving assistance.
  • Provides "swat team" style support to development projects, by resolving problems of the most complex, technical nature. Ensures projects remain on track with very aggressive schedules.
  • Develops standards/guidelines that influence implementation of new technologies throughout W&SFG development staff.
  • Develops common, reusable code shared by developers throughout W&SFG.
  • Engages in research, definition, design, development, testing, checkout and debugging of new systems, new technologies and/or major systems' improvements; frequently handles or directs projects, from research to implementation.
  • Designs elements of new systems and major modifications with consideration for the elements of time, cost, controls and flexibility. Assures that programming and JCL are hardware efficient; utilizes all programming tools effectively. Directs walk-throughs and program inspections.
  • Functions as a coordinator of activities within and between programming departments and/or between operating departments and programming departments.
  • Provides high-level technical and application problem analysis.
  • Evaluates and determines feasibility of proposed projects and evaluates new software packages in terms of costs, resources required, systems compatibility, etc., and makes recommendations.
  • Provides training and/or advice to Programmers, Systems Managers, Department Management or Operating Department personnel on technical topics, systems definition and new productivity products.
  • Performs other duties as assigned.
  • Complies with all policies and standards.


Qualifications

  • Bachelor's Degree Or commensurate selection criteria experience. - Required
  • Proven extensive programming experience in a system/application programmer role. Cite examples of multiple programming projects and technical programming skills. - Required
  • Demonstrated experience effectively handling customers and providing excellent service. - Required
  • Demonstrated experience working effectively within a team. Cite examples of motivating co-workers in difficult situations. - Required
  • Proven ability to provide both technical and application training and mentoring to other programming/technical staff. -
  • Demonstrated ability to function on a project level, on application and technical projects, with little or no supervision. -
  • Demonstrated adaptability when required to adjust to multiple demands, shifting priorities, ambiguity and rapid change. Cite examples. -
  • Demonstrated experience setting goals and successfully implementing and achieving goals. Cite examples of seeking to improve business and technical processes. -
  • Proven strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions. Cite examples of good decision-making skills when dealing with multiple alternatives. -
  • Must provide examples of working under multiple deadlines and minimal supervision. Cite examples of successfully organizing and effectively completing projects where given little or no direction. -
  • Possesses and displays excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner. -
  • Working knowledge of word processing, spreadsheet and database applications. -
  • Proven skills in working in all aspects of a mainframe/communications environment. -

Work Setting/Position Demands:
  • Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
  • Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
  • Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
  • Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
  • Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
  • Performs substantial movement of wrists, hands, and fingers for continuous computer work.
  • Extended hours required during peak workloads or special projects/events.

Travel Requirements:
  • None

About Western & Southern Financial Group

Western & Southern Financial Group provides financial translators, helping to turn the complex into simple, practical financial solutions. work face-to-face with middle-market clients to help understand their needs and provide financial solutions designed to meet their goals.

Western & Southern Financial Group Careers

Join the vibrant team at Western & Southern Financial Group, a leader in the financial services industry known for its strong commitment to fostering professional growth and innovation. As part of our team, you will engage in meaningful work that directly contributes to our reputation as one of the most respected names in financial solutions.

Work You’ll Do

At Western & Southern Financial Group, you will find job opportunities that challenge and motivate you to leverage your skills and potential. Whether you are looking for a position in financial advising, customer service, or IT, our company offers a dynamic environment where career growth is supported and encouraged.

Innovate and Lead

Embrace the chance to work on projects that redefine industry standards while collaborating with a team of over 10,000 dedicated professionals. Our leadership is committed to nurturing a culture of innovation and diversity, ensuring that every team member has the opportunity to excel.

Professional Development

Western & Southern Financial Group is not just a company; it's a place where careers are built. Our employees enjoy access to comprehensive benefits and diversity training programs that promote professional development and personal well-being. From leadership workshops to networking events, we provide the tools necessary for you to advance your career.

Internship Programs

Kickstart your career with Western & Southern’s internship programs. These opportunities allow you to gain hands-on experience, build your resume, and understand the financial sector from the inside out. Interns work closely with experienced professionals, gaining insights that are crucial for future employment.

Join Our Team

Explore the array of job opportunities at Western & Southern Financial Group. We are continuously hiring and looking for individuals who bring creativity, innovation, and a strong work ethic to our team. With a focus on leadership development and employee satisfaction, we are dedicated to helping you achieve your career goals.

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SEARCH WESTERN & SOUTHERN FINANCIAL GROUP JOBS

At Western & Southern Financial Group, we believe in empowering our employees to grow, innovate, and lead in every aspect of their career. Join us and be part of a team that values diversity, leadership, and the professional growth of its members. Discover the impact you can make in the financial services industry with Western & Southern.
Learn more about Western & Southern Financial Group
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4,700 employees
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